Jozef Majewski Email & Phone Number

Aberdeen, United Kingdom

• Placing orders on behalf of the Head Chefs.• Liaising with Head Chefs, Director and clients.• Answering a variety of customer enquiries; providing an efficient and professional service at all times.• Ensuring all Head Chefs and Hospitality Supervisors were aware of next day requirements for all catering bookings.• Dealing with a variety of customer complaints, pro-actively resolving each issue.• Booking conference rooms and distributing meeting requests.• Ensuring all staff holidays were recorded appropriately.• Assisting in the creation of the budget.• Conducting a variety of financial management tasks: preparing and reconciling bank statements, preparing client invoices, maintaining financial files and records and preparing payroll reports.• Ensuring all transactions and accounts payable/receivable are accurately recorded.• Providing training and inductions for new employees.

• Recruiting, managing, developing and supporting a team of 10-20 staff members. • Ensuring health and safety and housekeeping standards are at a high level. • Observing staff to ensure implementation of company standards. • Assessing competitors in the local area. • Overseeing various cash handling duties. • Conducting inductions for new starters. • Dealing with customer complaints where needed. • Providing excellent and efficient customer service at all times; advising customers on a variety of food and wine choices.• Promoting employee professional development through training, appraisals and disciplinaries.• Completing timesheets and rotas.• Financial Management: cashing up tills, processing refunds, analysing sales figures, and managing stock loss. • Organising marketing activities, such as promotional events and discount schemes.• Creating and executing plans to enhance department sales, profit and staff development.• Developing menus in line with customer/brand expectations.

Aberdeen, United Kingdom

Opole, Opole District, Poland

Bachelor Of Science (Bsc), Accounting And Finance

Hospitality Management

Business Communication & Information Technology