Insurance producer commercial, auto, homeowner, general liability and life

Insurance Producer

Certified Property and Car Insurance agent. Assist customers in car insurance process. Recommend different options and produce policies

Classes taught at CSU Management Information System Project Management (Microsoft Project) ERP Enterprise Resource Planning Business Information System Social Media Gap Analysis

Sales and promotion of Hewlett-Packard’s products like printers and computers in different locations.

Analysis and redesign of metadata models related to the publication produced at USGS. Update XML files and improve the search capability of documentation related to the researches produced by the field Investigators

Provided technical desktop support for satellite high speed Internet and Control Project for installation of phone lines, fiber optic and services for AT&T’s clients.

General help desk support operation and monitoring of online and batch jobs in production mainframe environment. Analyzed programs failures and add recommendation to possible solutions, like improve performance and change in the structure of the programs supported in the cloud environment.

System analysis, development, and maintenance of information systems like Customer Information Area, Actuary System, and Inventory system. Develop data warehouse models.

Led and supervised a group of programmers during the Y2K project, reviewed and approved the programmer’s modifications. Analyzed and tested several systems like Accounts Payable, Tax, for the Year 2000 compliance. Design and update data models used for several data warehouses that involved redesign of several business processes.

System analysis, development, and maintenance of information systems• Led and developed an Expenses System, which was designed to control the electric company expenses. For the design I created a model that control the expenses by process and activities in the organization, so the client can evaluate the cost of specific process that involved several departments. • Developed a budget system for Venezuelan Oil Company, LAGOVEN. Every critical system that used not just local currency but also foreign currencies like Dollars. • Led and supervised several programmers for the Y2K Conversion project in systems like Accounting and Billing. Modified the database models and adjusted them to the new data format. Analyzed more than 800 programs to evaluate the impact of the new date format.

Led the Migration project from VSE to MVS Platform. Designed Data Model for a global project used as a guide for the migration plan. The project included data and programs. I created complex testing plan for the new environment with constant support of the customers.

General maintenance of Asset Inventory, Accounts Receivable, and Credit Monthly Payment systems.