South America

Professional performance at the port terminals of Santos and Rio de Janeiro.Terminal performance reports, market analysis and commercial management.Customer service (shipowners, exporters and importers), receiving them in visits with presentation of the port terminals (Portuguese and English).Analysis and support for making contracts with shipowners.Break bulk cargo operations with operational analysis with Planning and Pricing departments.Attendance to shipowners in frequent alignment meetings for operational and commercial analysis.Financial analysis focused on reducing non-payment and collecting disputes using corporate systems and SAP.

Vessel attendance in Santos, relation between shipowner and port authorities.Operational costs analysis and approval.Full process of berth and departure vessels on “Porto sem Papel” (PSP) system.To represent the shipowners NSC, Carboflotta Group, ZIM and Cosco.

Vessel attendance in Santos, Pecem, Manaus and Itaguaí (port authorities’ support, crew change, bunker and ship supply coordination)Operational costs verification and approvals.Operational coordination and cargo readiness during fruit season in Pecem.Climate analysis implementation for Southern ports, Santos and Rio de Janeiro/Itaguaí.Cargo readiness on Brazilian ports with emphasis in local restrictions, intermediating port terminals and shipowner capacity controllers.Third party agency coordination in Brazilian ports, including performance analysis, contract and direct management.Vessel planning with analysis of cargo loading plans and solutions during and after the berthing, intermediating situations between planners and vessel command.Empty container repositioning coordination on Brazilian coast. Forecast and evacuation analysis for inventory and rail demand controls.One way (off hire) and subleasing processes.Operational processes mapping using Six Sigma tools.

Vessel attendance in Santos, relation between shipowner and federal authorities(Federal Police, Customs, Health Authority and Port Authority).Crew change coordination and ship supply on board.Bunker consumption control with Petrobras and representatives, including purchase.Operational costs analysis and approval.

Operation and database deployment with emphasis on building administration andaccounting.Entrance control and cash outflow, closing ledgers (financial statements) and humanresources department.Leadership and action on behalf of the company in condominium meetings (conflictresolution, orientation, closing and monitoring of disputes).