- Conduct discovery calls to gather, validate, and document key information for Account Executives.- Collect and maintain contact information and other relevant data from prospects, ensuring accuracy in Pipedrive.- Manage a high volume of outbound calls to generate new leads.- Effectively handle inbound sales inquiries to nurture potential clients.- Provide critical information to foster prospects and guide them towards successful engagement.- Identify and profile key prospects and strategic accounts, researching and understanding their business requirements before passing them to the appropriate Account Executive.- Maintain detailed and accurate documentation of qualified leads in Pipedrive, ensuring smooth handovers to consultants, sales managers, or partnership teams.- Educate prospects on Pipedrive customization and best practices to maximize their usage of the platform.

- Perform repair and installation duties for a wide range of electronic equipment crucial to military operations, including communication networks, optical fiber systems, and security controls such as fire and access control systems.- Execute maintenance tasks on military-grade telecommunications infrastructure, ensuring operational readiness and reliability in high-stakes environments.- Coordinate closely with military personnel to assess and address communication needs, deploying effective solutions to enhance situational awareness and operational efficiency.- Adhere to strict military protocols and security procedures, maintaining confidentiality and integrity of sensitive information in accordance with military standards.- Continuously update skills and knowledge through ongoing training programs and certifications provided by the Portuguese Air Force, staying abreast of the latest advancements in telecommunications technology and military operations.

- Implementing outbound campaigns through cold calling, email, and face-to-face interactions with dental clinics to showcase OralBox offerings.- Identifying and pursuing fresh business prospects, leading to a surge in customer engagement within the initial month.- Contributing to a notable rise in sales revenue through adept relationship-building and the expansion of the customer base.- Applying active listening skills and effective communication techniques to comprehend client requirements and customize solutions accordingly.

- Assisted the manager in overseeing table reservations, inventory management, and ensuring prompt seating and service for guests, emphasizing effective communication and customer care.- Focused on delivering exceptional customer satisfaction by personally ensuring that every guest left the establishment highly pleased with their experience.- Led and mentored restaurant staff, fostering a collaborative work environment and providing guidance on communication techniques and sales strategies.- Collaborated closely with the Sommelier to elevate guest dining experiences through personalized wine recommendations and sales strategies, prioritizing customer satisfaction above all else. Each interaction presented an opportunity to understand individual preferences, offering tailored solutions to enhance their dining experience within specified budget and taste preferences.- Operated efficiently in a fast-paced environment, maintaining organization and attention to detail to streamline restaurant operations and maximize customer satisfaction.- Ensured meticulous preparation by the staff before service, emphasizing the importance of readiness and presentation to create a positive impression on guests.- Conducted regular health and safety checks to uphold industry standards and ensure a safe and enjoyable dining environment for patrons.

- Implemented a new beverage menu by researching and selecting wines and cocktails tailored to the restaurant's needs, while considering customer preferences and pricing strategies.- Led, trained, and supervised the entire bar team, fostering teamwork and ensuring consistent service quality.- Conducted weekly inventory checks to track wine and beverage stock levels, optimizing inventory management processes.- Operated efficiently in a fast-paced environment, demonstrating speed, effectiveness, and attention to cleanliness and organization.- Ensured proper storage and handling of stock to maintain product quality and safety standards.- Enforced health and safety protocols to create a safe and secure environment for staff and patrons alike.