Quality Coordinator
Implementation, implementation and monitoring of the ISO 9001:2015 system;• Conducting internal audits and mapping processes;• Creation and management of quality control documents;• Hiring, training and supervising quality inspectors and analysts;• Creation and management of theoretical assessments for hiring and development of internal training in technical drawing and metrology;• Coordination of periodic quality meetings, failure management (8D, Ishikawa, 5W2H) and strategic planning;• Customer service and complaints analysis;• Promotion of 5S and Kaizen; development and control of galvanizing processes;• Key user NOMUS: creation of dashboards (NOMUS and Power BI), CRM and system configuration;• Development of algorithms and programming of tables for reports;• Project management and creation of management reports.Highlights:• Implementation of ISO 9001 and standardization of processes;• 8% reduction in the total failure rate;• Recognition: Promotion to Coordinator.