João Azevedo Silva

João Azevedo Silva Email and Phone Number

Regional Manager, IT Operations @ Concentrix
fremont, california, united states
João Azevedo Silva's Location
Porto, Porto, Portugal, Portugal
About João Azevedo Silva

João Azevedo Silva is a Regional Manager, IT Operations at Concentrix. They is proficient in Francês, Espanhol and Inglês.

João Azevedo Silva's Current Company Details
Concentrix

Concentrix

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Regional Manager, IT Operations
fremont, california, united states
Website:
concentrix.com
Employees:
63116
João Azevedo Silva Work Experience Details
  • Concentrix
    Regional Manager I, It Emea Operations
    Concentrix Nov 2022 - Present
    Emea
    Regional IT DeliveryTeam manager Jamf AdminIT Infrastructure Management Incident ManagementProjects ImplementationsSLA ManagementHelpdesk; on-site support | Remote Support Management
    View
  • Concentrix
    Poc | It Emea Osx
    Concentrix Jun 2021 - Nov 2022
    EMEA IT POCJamf AdminIT Infrastructure Management Incident ManagementProjects ImplementationsSLA ManagementHelpdesk; on-site support | Remote Support
    View
  • Concentrix
    Sr. Technical Support | It Operations
    Concentrix Jun 2019 - Jun 2021
    Matosinhos
    IT Infrastructure Management Incident ManagementProjects ImplementationsSLA ManagementJamf ManagementHelpdesk; on-site support | Remote Support
    View
  • Concentrix
    It Deskside Support Engineer Iii
    Concentrix Oct 2015 - Jun 2019
    Matosinhos
    Helpdesk SupportLocal Maintenance of Systems / Networks, Hardware / Software | Windows / MacOS / IOSRemote Maintenance Windows / MacOs SystemsMaintenance servers and network devicesActive DirectoryTicket Management (SLA) and IT assetsIT infrastructure maintenance
    View
  • Olicom - Informática E Serviços Outsourcing
    Information Technology Specialist
    Olicom - Informática E Serviços Outsourcing Mar 2009 - Oct 2015
    Viseu E Região, Portugal
    Technical Support Management | HelpdeskHP, Toshiba, Fujitsu, LexmarkComputer repair and maintenanceRepair and Maintenance PrintersOS deployment, applications and their configurationsPOS system maintenanceNetwork SettingsAssembly of desktop and laptop.Outsourcing Specialized ServiceITEN Outsourcing Assistance, Informantem, Tax AuthorityRoll outs AT and NewsstandMaintenance / Repair Assistance NCR, Diebold (ATMs)North, Central and South Zone Operational ManagementHandling ATM AlarmsATM safe handlingHandling Security / alarm systems ATM inking systemsFujitsu Certified Formations
  • Infofield Informática Sa
    It Support Specialist
    Infofield Informática Sa Jan 2005 - Mar 2011
    Porto E Região, Portugal
    HelpdeskComputer repair and maintenanceOS deployments, applications and their configurationsNetwork SettingsEverest (Commercial Techniques)Customer Service ExperienceAbility to solve difficult situations (Complaints)Technical Manager:- Repairs -Receipt and shipping of defective material- Complaints - Central Repair System Control
  • Elefanten Portuguesa
    It Support Technician
    Elefanten Portuguesa Mar 2002 - Aug 2004
    Vila Nova De Gaia
    Delphi applications developmentHelpdeskComputer repair and maintenanceOperating system deployments, applications and their configurationsLotus Formation Notes, Citrix, CicsmainIssuance of Invoices and Other DocumentsConstant System Maintenance (Server Updates)Extensive knowledge in laser printersPrinter Repair and MaintenanceNetwork Maintenance (Wi-Fi, ethernet, Token Ring)
  • Crt - Consultadoria E Informática
    Information Technology Help Desk Technician
    Crt - Consultadoria E Informática Jan 2000 - Feb 2002
    Porto E Região, Portugal
    Creation of interactive CDsLogo creation and flash presentationsComputer Support & Maintenance (Hardware / Software)Home Assistance & RepairHelpDeskPrimavera Software Skills (Cash \ Banks, Billing, Salaries)

João Azevedo Silva Education Details

  • Sgo - Técnologia E Formação
    Sgo - Técnologia E Formação
    Information Technology

Frequently Asked Questions about João Azevedo Silva

What company does João Azevedo Silva work for?

João Azevedo Silva works for Concentrix

What is João Azevedo Silva's role at the current company?

João Azevedo Silva's current role is Regional Manager, IT Operations.

What schools did João Azevedo Silva attend?

João Azevedo Silva attended Sgo - Técnologia E Formação.

Who are João Azevedo Silva's colleagues?

João Azevedo Silva's colleagues are Manisha Mandale, Ivan D., Akash Kumar, Amit Kumar, Nibedita Bera, Jerónimo Urcuyo Harley, Albert Mark Cruz.

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