- Coordinate and conduct inspections, investigations, surveillance and enforcement activities related to core Health Protection programs for safe food and drinking water, safe recreational water, clean air and healthy built environments to protect the health and safety of Manitobans.- Prioritize and investigate public health concerns and health hazards (communicable diseases, physical, chemical and biological hazards) using risk assessments, expertise and evidence based informed decisions in all public health settings to qualify compliance with legislation.- Conduct risk assessments, use legislative powers, authority to seize and destroy food products, order public place closures, if the inspector believes that a health hazard exist.- Educate and enforce on state of emergency, Public Health Act Orders when there is an immediate threat to the public health such as pandemics, epidemics, endemics, floods and other health hazards.- Use designated powers when required for the search, without warrant, of personal effects, containers and motor vehicles, which are reasonably assumed to contain intoxicating substances and their paraphernalia and to seize these products.- Have legislative powers and authority to issue Health Hazard Orders for situations in which a health hazard exists.- Collaborate with other health professionals and other government departments when providing consultation in relation to public health concerns and other complex issues that may interlink multiple sectors of government.

- Inspect all food premises, public institutions, long term care facilities, recreational facilities and other public premises regularly to ensure they operate in accordance with all applicable legislation.- Educate the public on issues such as safe food, water, mould, air quality, and rabies.- Educate food premises staff in proper food handling, infection control, sanitation, safety and hygiene.- Investigate food borne complaints, execute food or product recalls and condemn suspect foodstuffs.- Investigate, identify, and assess health hazards (e.g. chemicals, toxins, wastes, vermin, indoor air quality, food borne non-communicable diseases, etc.).- Intervene and apply corrective action in situations that may be hazardous to humans.- Advise, review, and/or approve architectural plans for existing and proposed food premises and other relevant establishments.- Collect water, food, and biological samples for laboratory analysis.- Investigate and manage animal to human bites.- Provide consultation and support to physicians in regard to rabies prophylaxis and deliver rabies vaccine to physicians

- Provide troubleshooting assistance for incidents and requests from internal and external customers.- Answers calls from Payments Canada staff, all major banks of Canada and answer questions from the general public.- Provide 1st level support to Payments Canada staff to set up workstations, install applications, reset user accounts for active directory and phone systems.- Conduct reporting, trending and analysis of IT functions for problem management of incidents and requests. - Performing daily operational procedures including various health and systems checks in support of the nationwide payments systems which are the Automated Clearing Settlement System (ACSS) and the Large Value Transfers System (LVTS).- Monitor in real time the ACSS and LVTS payments systems on a 5/24 hour’s basis during the day, evening and overnight shifts. - Apply an Information Technology Infrastructure Library methodology.

- Verified, analyzed and recorded service requests received through the Web application Office Systems Service Request Online (OSSRO) or Canada School of Public Service (CSPS) E-mails in Service Center Peregrine.- Administered the Novel Directory Service (NDS) tree including network account creations, deletions and modifications.- Conducted Printer Management/Administration including PA Creation/Deletion- Created network shared structures with corresponding trustee groups.- Provided 2nd level NDS troubleshooting support.- Created Exchange mail accounts and Lotus Notes database access accounts as well as performing second level troubleshooting.- Created and maintained Lightweight Directory Access Protocol (LDAP) accounts for Internet access and performing second level troubleshooting.- Conducted account administration in Thin Client and for ITS Websuite.- Performed monthly scheduled maintenance in the NDS tree/OA server and the Exchange environment.- Performed Quality Assurance on Request Management tickets.- Conducted other duties as deemed necessary.

• Provided support to new agents working for HP Enterprise Services by training them how to respond to Science and Social department incidents and requests coming in as calls, emails and service request tickets.• Identified the nature and scope of the service request being cell phone, telecom, application, network, server or data center facility related. • Assigned hundreds of service requests and incidents to the appropriate second and third level support groups for the resolution of complex infrastructure issues. • Answered calls for the Enterprise Services Desk from various federal departments across Canada.• Resolved client’s data processing incidents by diagnosing and effecting the corrective action or by escalating them to the appropriate specialist groups for corrective action. • Provided technical support assistance and information to clients concerning the entire data processing facilities.• Conducted password resets for various federal applications such as standard payments system (SPS), Siebel, Sigma, Infoman, Infoweb and IBM Tivoli.• Responded to Blackberry Q10 requests for active directory and Blackberry Enterprise System (BES) account creations and corrections of end users accounts information. • Completed the activation of Blackberry Q10 devices and BES accounts to ensure that the end users email account was synchronized to their Blackberry phone device. • Maintained records and ensured the completion of incident records in the incident management system. • Escalated VIP, critical and high priority issues called in for Social and Science departments experiencing data center server or application network outages.• Acquired and maintained knowledge of new policies, products, services and systems being developed. • Provided quality checks on incidents being resolved by the Enterprise Service Desk as well as other support groups.

As a WFG Associate, I offered products and services from a broad array of financial services providers. This enabled me to find the very best solutions for my clients, including a free financial plan, investment funds, insurance protection and lifestyle changes. Among my duties were to;- Maintain a high ethical and fiduciary duty towards the families I served.- Provide free financial plans without any obligations.- Educate families on financial literacy and to get them financially secure.- Set up educational funds and plans for children. - Perform financial analysis, reporting and management activities. - Built healthy and long term relationships with clients and all business partners. - Interact and recommend financial solutions to clients. - Prepare and submit semi-annual investment reports for clients.- Develop comprehensive family plans for retirement. - Execute plans for getting families financial liberty. - Protect client's portfolios and help them take advantage of opportunities, based on their specific situations. - Review the accounting procedures and recommend improvements. - Consult clients on a variety of long-term and short-term investments which best suits their needs.- Attend monthly educational workshops for career growth and seminars to maintain in-depth knowledge of financial strategies and products. - Develop and schedule training programs for finance staff. - Identify potential customers for new business opportunities.

- Answered calls for Enterprise Services Desk from various federal departments across Canada.- Resolved clients data processing incidents by diagnosing and effecting the corrective action or by escalating them to the appropriate specialist groups for corrective action. - Provided technical support assistance and information to clients concerning the entire data processing facilities. - Maintained records and ensure completion of incident records in the incident management system. - Ensured the escalation team and management is kept informed on severity 1&2 incidents.- Acquired and maintained knowledge of new policies, products, services and systems being developed. - Identified recurring incidents and escalate them to the team leader. - Monitored and handled e-mails received by Enterprise Service Desk. - Provided quality checks on incidents being resolved by the Enterprise Service Desk as well as other support groups. - Took initiative to produce documentation for knowledge-base and communication with peers.

• Answered hundreds of inbound calls from Bell business customers from Ontario and Quebec. • Provided customer assistance with billing inquiries, high speed internet services and land line phone services. • Applied active listening to understand the customer and asked probing questions to determine a customer’s business needs. • Evaluated a customer’s current services and determined new business needs for telephone and internet services. • Provided technical assistance for performance issues with internet speed, telephone line signals and Microsoft exchange email services.• Utilized several computer applications systems such as Citrix and Remedy to access customer account information, document customer interactions and place new service orders. • Worked effectively within a multidisciplinary sales team to achieve targeted results.

• Conducted inspections of food premises, public pools, child care facilities and long term care facilities.• Responded to environmental health complaints, public enquiries, adverse water quality results, communicable disease reports and non-compliance issues to regulations.• Inspected food premises for compliance of food safety standards in food temperature control, food handler’s practices, personal hygiene, equipment cleanliness, facility sanitation, disinfection procedures and pest control.• Inspected public pools to ensure public safety by looking at water chemistry, pool dimensions, general maintenance, facility sanitation, signage requirements and safety equipment.• Inspected mobile food premises at special events such as the Kinsmen Cornwall Lift Off and the International Plowing Match at Prescott Russell in Eastern Ontario.• Inspected long term care facilities for annual licensing to ensure compliance with municipal by-laws as well as standards in facility sanitation, public safety, food safety and communicable disease prevention.• Investigated several unresolved incidences of animal bites to ensure no transmission of rabies to humans.

- Inspect all food premises, public institutions, long term care facilities, recreational facilities and other public premises regularly to ensure they operate in accordance with all applicable legislation.- Educate the public on issues such as safe food, water, mould, air quality, and rabies.- Educate food premises staff in proper food handling, infection control, sanitation, safety and hygiene.- Investigate food borne complaints, execute food or product recalls and condemn suspect foodstuffs.- Investigate, identify, and assess health hazards (e.g. chemicals, toxins, wastes, vermin, indoor air quality, food borne non-communicable diseases, etc.).- Intervene and apply corrective action in situations that may be hazardous to humans.- Advise, review, and/or approve architectural plans for existing and proposed food premises and other relevant establishments.- Collect water, food, and biological samples for laboratory analysis.- Investigate and manage animal to human bites.- Provide consultation and support to physicians in regard to rabies prophylaxis and deliver rabies vaccine to physicians