-Managing inquiries of business clients-Preparation, assistance, and follow-up of client meetings (PreSales/Sales)-Bid management, creating quotations according to clients needs, writing contract proposals-Project management for E-Commerce solutions-Business development, market screening for potential growth opportunities, working out sales strategies-Quarterly sales-reporting for the team-Assistance in strategic projects such as Big data

Business Process Outsourcing on mailroom operations ins a consumer goods MNC;-Perform internal audit to verify the current actual work flow versus contractual scope of work and standard operating procedures-Provide various findings after the observation period to the team and provide recommendations on process improvement based on efficiency and accuracy-Implement the optimized work flow and perform business continuation improvementOperations Review for a petroleum MNC:-Understand the current services provided to the client by interviewing the project executive-Analyze and provide trend analysis on the current mail volume-Optimize and recommend the current fixed service and provide cost savings to clientVarious Projects:-Consolidate and understand client requirements; due dilligence to compare the cost and revenue before submission-Post project implementation clean up and process screening at IT Security MNC-Updated and conducted annual training to all the onsite operators for various projects-Check and ensure all sites were in line with health and safety regulations

Web application "Track&Trace":-Creating and maintaining the technical documentation of the web application-Assistance in quality assurance for new releases of the web application-Obtaining business requirements from key users, translating into technical requirements-Assistance in planning new releases, getting quotations from suppliers, managing the release cycle of the web applicationWeb application "Location search"-Project management for an overhaul of the existing application-Working closely with UX-specialists to conceptualize intuitive GUI-Ensuring development/redesign according customer needs and requirements-Setting project timeline including major milestones, working closely with developers to ensure project is on scheduleWeb application "Help"-Project management, from initializing the project through development, go live and follow up.-Obtaining business requirements, requirements engineering-Getting quotations and negotiating with potential suppliers-Assisting and working closely with developers during the development process-Testing and quality assurance for the web application

-Conception of regional marketing activities-Planning and organizing small events for marketing purposes-Working closely with agencies to plan, develop and implement online marketing activities -Create content and maintain social media accounts-Customer service and sales support-Accounting and various administrative tasks

-Migration of existing master data from legacy system to new SAP environment-Maintenance of master data-Giving support and training to Key-Users