Jp Bubendorfer Email & Phone Number

West Des Moines, Iowa

Des Moines, Iowa

Senior Building Automation and HVAC Equipment Service Technician

Des Moines, Iowa Area

-Handles emergency service-Responds to customer service calls, checks indicated points of trouble, analyzes full requirements of system involved and checks and tests systems components.-Diagnoses trouble or defect, determines corrective action and repairs system.-Performs preventative maintenance and diagnostics on automation system and components according to TSP / service agreement contracts.-Tests and verifies system readings ensuring an optimal system operation. Identifies additional chargeable opportunities including time and material work, system upgrades and service contact expansion.-Prices, proposes and proceeds with new work as per issued guidelines.-Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, troubleshooting and installation instructions.-Performs system checkout and assists in automation systems startups for service installed jobs.-Completes and submits written service orders and reports covering all aspects of each assignment and activity.-Completes and submits timesheets and other necessary information weekly.-If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action. -Works with other branch, company or external service providers or vendors to arrange servicing and to resolve problem -Conducts training and development classes for customers on site or at the branch.-Delivers technical support, coaching and direction to end users and field labor when applicable -Knowledge of automation systems, HVAC, electrical concepts, and building operations preferred. Working engineering and programming background preferred. Skilled in programming, job start-up and checkout, and troubleshooting.Proficient in Microsoft Office: Word and Excel. Excellent verbal and written communication and customer relation skills.