Responsible for all sales telephonic & email related, responding in a timely and professional manner tending to customer queries.Managing and maintaining the company website and listed stock by monitoring stock on supplier portals.Responsible for reviewing new released supplier pricelists for listing new released stock models as well as website cleanups by removing end of life items.Handled on page SEO for each new listing loaded onto the company website to assist domain raking on Google search. Monitoring all company website categories weekly for stock item price/availability accuracy. Handled logistics for all orders shipped out to clients as well as the receiving of incoming stock/shipments.Handled all warranty related, faulty stock inquiries and RMA’s. Managed the company marketplace account with Takealot.com, this included sales, invoicing, stock volumes kept at Takealot warehouses for in stock sales, end user invoice supply, stock picking, labeling for their warehouse system and dispatching to Johannesburg, Cape Town & Durban warehouses, as well as the listing of new stock items to be sold on their platform according to Takealot.com SLA requirements.Editing of pictures for the company website and Takealot.com marketplace account.Handled all in house accounting duties, filing and bimonthly VAT submissions that needed to be readied to be sent to the bookkeepers as well as payments.I also started importing stock from China in January 2020 to add revenue to my company and grow sales.Handled negotiations with the overseas sales representatives, ordering stock and all payments related to suppliers, couriers and customs duties.Importing samples, testing and quality checks. Monitored sales figures for slow moving stock to make end of life and scouted new items to test in market to keep revenue flowing.

In 2013, I initially explored the idea of starting my own business, but felt it wasn’t the right time. Instead, I chose to continue advancing in my career, observing opportunities and planning for my future.Fast forward to May 2017, Click Tek became a reality and officially registered as a business. Sensing the need for change, I decided to pursue my lifelong dream full-time with Click Tek.I bring over 2 decades of accumulated experience to offer trusted knowledge. When you engage with my company, you can be rest assured that our recommendations and information are reliable. Customer service remains our top priority.Click Tek (Pty) Ltd operates as an ecommerce company specializing in IT, a bit of gaming, electronics, and exceptional customer service. Our focus is on supplying top-quality branded equipment, including office essentials like printer cartridges, laminators, and shredders. We also provide branded IT solutions such as Dell, HP, and Lenovo to both SME businesses and home users. With nationwide delivery, our efficient system ensures products reach your doorstep promptly.

I moved to C2KIT Computer Supplies in January 2014 initially started out in sales. By August 2014, I earned a promotion to Sales Manager, maintaining my sales responsibilities while also overseeing the team. Recognized for exceeding expectations, I was further promoted to Operations Manager in March 2015. In this role, I demonstrated leadership by managing daily operations, including monitoring supplies, overseeing projects, driving the sales team, and maintaining motivation.My role extended to stock forecasting, purchasing, and planning, collaborating closely with the marketing department to generate effective strategies. Additionally, I worked with the technical and warranty departments, providing guidance on issue resolution and authorizing necessary actions for optimal client satisfaction.In November 2016, I moved back to into sales from management due to family commitments that limited my availability for overtime during the week. Despite this change, I remained dedicated in supporting the team and contributed to their ongoing success until my departure on the 28th of October 2017.

Working in sales, We specialized in selling computer HDDs, Office and data center storage devices (NAS & SAN storage) to both local and export clients. Our primary focus was on data storage sales within the local market. I excelled in product knowledge and played a key role in providing information that helped our team close deals during my journey at CSSI. Additionally, I contributed to various company projects.In January 2014, I was presented with an opportunity at another company and decided to accept the offer.

I started working in sales at Kaira in 2009, initially focusing on smaller local clients while also developing my own customer base. Later on, I assumed responsibility for managing their Tier 1 Retail and Export customers, successfully nurturing and expanding recurring business. I maintained an external role, regularly visiting clients each week.Over the years, I significantly increased Kaira's business accounts and transformed many accounts from average and dormant into active, recurring clients. Working closely with the team, I collaborated closely with the Sales Director and company CEO, actively participating in stock planning and forecasting, as well as identifying new products for import to meet market demands.

Transitioning from the retail sector to the corporate world, Esquire marked a significant career shift for me. Initially, I joined the Esquire team in internal sales, managing incoming calls and revitalizing dormant client relationships while expanding my own customer base. Recognizing my aptitude for retail, I quickly moved to the external retail sales team within three months.In this role, I conducted weekly store visits to introduce new stock, cultivate relationships with buyers and managers, and negotiate deals to foster ongoing business relationships.

I began my career at Incredible Connection in my hometown of Vereeniging. My role involved floor sales across the store, handling a diverse range of products including laptops, software, printers, cameras, and various accessories. Comprehensive knowledge of IT products was essential as I addressed numerous specification-related inquiries. Additionally, each salesperson was responsible for merchandising and maintaining their assigned store section to ensure it was organized and visually appealing. I was actively involved in monthly stocktaking exercises with management to monitor inventory levels.Having excelled at the Three Rivers store in Vereeniging, I sought new challenges. In early 2008, I made the decision to relocate to Johannesburg (JHB) and continue my sales career with the group at their Woodmead store.