Passionate, energetic, and results driven hospitality professional specialized in full-service hotels and resorts. Well versed in profit and loss management, revenue management, operational efficiencies, staff and team development, recruitment and retention, professional development and associate relations. Not a fan of being in the office and take a very hands on approach in all facets of the operation. Big believer in lateral accountability and teamwork. Extremely focused on every detail to ensure the highest level of guest and associate satisfaction.
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Area General ManagerDonohoe Hospitality Services Nov 2024 - PresentBethesda, Md, Us -
General Manager21C Museum Hotel St. Louis Jan 2022 - Nov 2024St Louis, Missouri, Us21c Museum Hotels reimagines a historic St. Louis fixture: the 10-story, Renaissance Revival-style YMCA building. Located in the heart of downtown St. Louis, and a short walk from the City Museum and CITYPARK stadium, 21c Museum Hotel St. Louis includes a 173-room boutique hotel, contemporary art museum, Idol Wolf restaurant, Good Press café, and Locust Street Athletic and Swim Club, a full-service wellness center. With more than 14,000 square feet of exhibition and meeting & event space seamlessly integrated into all areas of the property, there are opportunities to discover contemporary art around every corner. -
General ManagerDream Nashville Aug 2019 - Feb 2022Nashville, Tennessee, Us -
General ManagerCallaway Gardens Resort Feb 2019 - Aug 2019Pine Mountain, Ga, UsUnwind in one of our 150 modern guest rooms and suites featuring balconies with lovely lake, woodland, and garden views. Feel right at home with airy, upscale furnishings, as well as first-class service and amenities. At the end of a fun day in the Gardens, relax on your ultra-comfortable bed in our AAA Four Diamond award winning accommodations. Or experience a luxurious treatment onsite at The Spa at Callaway.Tucked away in the courtyard, you’ll find a swimming pool with a cabana-style bar, a hot tub, and peaceful sitting areas for relaxing with friends and family. Just beyond, Robin Lake Beach offers the perfect spot for a day in the sand, a nighttime stroll, or a morning jog, with the sounds of nature surrounding you. As our overnight guest, you’ll also enjoy free daily admission to the Gardens throughout your stay. -
General ManagerThe Draftsman, Autograph Collection Jul 2017 - Feb 2019Charlottesville, Virginia, UsBeautifully situated on West Main Street adjacent to the UVA Medical Center, this Autograph Collection property comes to life in a way that is as artful as it is intelligent. The evocative spirit of Virginia’s original voices and vision are re-imagined in engaging ways that are references to the past, present and future of this storied, historic region. The hotel comes to life in a fully immersive and warmly elevated environment that fosters a memorable engagement with Charlottesville.The look and feel is a contemporary vision of Charlottesville today. With touches of the past and present, this storied neck of the woods comes to experiential life. Nods to our founding fathers, especially Thomas Jefferson, are considered as the property is artfully rendered with a curator’s touch and a keen editing eye to stimulate the interest and imagination of today’s sophisticated, experience-seeking guest. From the relaxing open lounge to the restaurant featuring spectacular food and wine from local farms to special, signature on-site spaces and events, this property is more than a place to stay in Charlottesville...It’s a fully immersive connection into someplace uniquely memorable. -
General ManagerHotel Vandivort Feb 2015 - Jul 2017Springfield, Mo, UsHotel Vandivort is Springfield’s first urban boutique hotel that was awarded the AAA Four Diamond distinction within 3 months of opening while providing an active cultural hub for locals and travelers alike. Inspired by Springfield’s rich history and culture, Hotel Vandivort capitalizes on its vibrant downtown setting to offer a truly authentic experience. The hotel features a high level of boutique design and a wide array of amenities. With 50 guest-rooms, including 12 suites and 2 premier suites, each stay at Hotel Vandivort can be uniquely you.THE SOCIAL EXPERIENCEMore than a hotel, we designed our public areas to function as downtown’s living room. Whether you’re meeting for a drink or looking for a spot to plug in and get some work done, enjoy the creative culture and social vibrancy.THE ENVIRONMENTWe believe that “going green” is more than a marketing tactic. By reusing a structure that’s been in existence for over one hundred years, the building itself is preserving a piece of history and the environment.PET-FRIENDLYCan’t bear to leave your furry friend behind during your travels? Well you don’t have to – all wagging tails are welcomed at Hotel Vandivort. You will find relaxed pet-friendly accommodations throughout your stay. -
Assistant General ManagerEmerald Grande Dec 2013 - Feb 2015Us -
Hotel ManagerHotel Duval, Autograph Collection Oct 2011 - Dec 2013Tallahassee, Fl, UsPresented with an amazing opportunity to oversee all day to day operations of Tallahassee's only upscale boutique hotel. Hotel features 117 guestrooms and suites, high energy rooftop lounge with internal and external elements, over 7,500 square feet of event space including rooftop ballroom and a Shula's 347 Grill steakhouse. Clientele is a who's who" of prominent Florida business people, lobbyists, politicians, legislators, sports figures and entertainers. Hotel consistently leads comp set in ADR, occupancy and RevPAR. -
Rooms Division Manager, Emerald GrandeEmerald Grande Mar 2009 - Oct 2011UsPresented with an executive level opportunity to join Northwest Florida's preeminent waterfront condominium resort. Responsibilities included oversight of a 24 hour guest service desk, concierge services, welcome center, reservations staff, bellman services, housekeeping and night audit. -
Guest Services And Reservations SupervisorAbec Resorts Jul 2008 - Mar 2009Presented with an opportunity to return to Destin and expand timeshare skill set to include "condo resort" model. · Started my training in the reservations office and quickly ascended to #1 producer. Preferred personal interaction with guests and was promoted to supervise the guest services team. · Introduced training programs that greatly improved new employee performance, confidence and satisfaction. · Implemented cross training program with reservations and front desk staff to build "bench strength", streamline efficiency and conserve payroll.
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Guest Services Representative / SupervisorWyndham Vacation Resorts Jan 2007 - Jul 2008Consistently assumed more responsibility making it a personal mission to learn as much as possible outside of the dictates of my position. Rewarded with promotion just a year after hire date. · Assisted GM with a brand management project that brought all of our branding and signage standards up to corporate standards after the transition from Fairfield to Wyndham · Participate on ongoing task force for new property acquired by Wyndham on Panama City Beach. Interviewed, hired and trained guest services team. · Exemplified superior level of guest service that Wyndham is internationally known for.
Jp Roberts Education Details
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University Of West FloridaHospitality Management
Frequently Asked Questions about Jp Roberts
What company does Jp Roberts work for?
Jp Roberts works for Donohoe Hospitality Services
What is Jp Roberts's role at the current company?
Jp Roberts's current role is Area General Manger.
What schools did Jp Roberts attend?
Jp Roberts attended University Of West Florida.
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