Advocating for an inclusive workplace, increasing allyship, reducing marginalization, and building community for professionals who are also caregivers

Served as in-house Development Consultant to offices in both the university and hospitals. Completed diverse analyses on alumni, patients, donors, and prospects to achieve increased portfolio management efficiencies, stronger pipeline development, and positive relationship management with over twenty-five development offices. Provided leadership to ORM team for over three years, and developed innovative solutions to Tableau, reporting, data management and fundraising.

Created pipeline projection and moves management system, increasing strategic planning for gift officers and leadership. Built annual prospect schedules to ensure effective engagement with potential and active donors. Provided monthly action plans based on key indicators including giving history, geography, and events. Developed sophisticated analytical systems with in-depth metrics to increase gift officer efficiency and accountability. Completed research and assigned rating to alumni. Trained gift officers to improve effectiveness, database precision, and inter-department cohesiveness. Streamlined processes. Worked extensively in team settings to enhance relationship management with prospects and to promote a focused strategy of development.

Developed analytics to improve marketing and operational programs. Created and served as systems administrator to multiple databases for marketing and operations. Managed marketers, administrative staff, and interns. Developed marketing campaigns, designed marketing material, wrote news releases & other media, and served as chief writer and editor. Completed in-depth RFPs. Oversaw social media communications and branding, and managed an array of marketing events. Streamlined entire operational workflow, leading complete overhaul as change manager. Developed sophisticated technological solutions for increased efficiency, accuracy, and customer service experience. Developed company-wide training system and managed the hiring & onboarding of staff. Served as consultant and manager to subsidiary companies.

Founded an international language program for an under-funded public school.

Taught Math, English, and English as a Second Language to American and Korean classes. Developed curriculum, mentored students, managed school programs.