Joe Woods Email & Phone Number

Overseeing customer complaints and issues for anything regarding Fairphone. From delivery issues and faults with their phones to product queries.Identifying new trends in the causes of customer contact, to help improve responses and efficiency across the team.

Sir Adam Hotel & The Butcher Social Club

Managing all variety of stock and supplies for both a 4* hotel and restaurant, only excluding fresh food items. - negotiation of terms with suppliers and building great rapport to ensure favourable conditions, prices and convenience of supply.- processing invoices and allocating costs to the correct ledgers and cost centers using and familiarising myself with Elvy and SAP Business One.- learning about every department within the building from the bar to maintenance.- working with all department heads to ensure all needs are met and supplies arriving withing the necessary times.- maintaining stock levels across multiple and varied storages.During Corona times and of understaffing in other departments, being flexible and assisting multiple departments in roles outside of my job description.

The Butcher Social Club

Quickly progressed to a management position through hard work, dedication and flexibility within my previous role.-made and managed all orders into the kitchen on the 5 days a week I worked, building excellent rapport with suppliers and receiving assistance above and beyond the norm from them. -the only other manager in the kitchen other than the Head Chef meant that I regularly ran the kitchen alone, successfully managing a large variety of characters within the team.-helped curate a flexible menu for seated groups of up to 125 and standing events of up to 600. Managing the preparation and serving of these events.- underwent HACCP and health and safety training.

The Butcher Social Club

Worked in a kitchen cooking a variety of burgers, salads and other varied sides. Up to 300 seats with an extremely large turnover in peak summer times.Carried out such activities as:-checking quality and quantity of incoming produce.-working all manner of shifts, from early morning carrying out prep to late night working a section during peak times.-learnt about many kinds of food preparation and cooking from management.-strong team player, treating others with/earning respect.

Working on a variety of different projects, enabling a deep understanding of a wide range of industries, from radiological equipment to pest control. Also working alongside and with interviewees of many different nations, backgrounds and professions helped to develop thorough set of interpersonal skills breaking the usual social barriers and great team working abilities. Incredibly successful at capturing our target audiences attention I was able to finish some projects at 200% of the average performance parameter.

Paphos

Worked alongside Financial Advisors, putting them in contact with people that needed pension advice so that they could receive free consultations. This work helped me develop my empathy with clients. Trying to fully understand their needs so I could help them as best I could.

London, United Kingdom

Working under prosperous management I progressed considerably within a short timescale by immensely enhancing my knowledge of the financial industry, dealing mainly with gold, diamonds and IPO’s. Once secured a single investment worth over £100,000 for a gold mine. Managed clients’ accounts identifying investment opportunities for them. Collaborated with investment providers associating them with opportune investors to work with thereby advancing my customer relations expertise. Competently achieved deep rapport with a multitude of clients of various backgrounds.

Certificate, Actuarial Science

Studied for a single year to develop my understanding and knowledge of the Actuarial Profession. Decided it would be better to try another.

Education record