Creating solutions that unlock the potential of the modern workforce.

• Engaging with customers/partners in business focused discovery discussions, to better understand their operations, CX, and demonstrating the value created through implementing software, services and consulting offerings• Highly skilled at working with all levels within a customer’s organization / partners and tailoring a message to meet the various needs of the business/technical stakeholders, including C-Level decision makers.• Extensive experience presenting Premise/Cloud based networking and architectures, consulting on customer engagement, business optimization and best practices for Contact Centers• Work closely with solutions architect in the development of the solution• Building trust, loyalty and solid long-term relationship with key decision-makers• Met with channels/customers to understand their current technical environment, key business issues/drivers, and future technology requirements.• Worked closely with customers on the technical requirements to provide technical solutions – Identified requirements, including technical details sufficient for product definition.

• Engaged with named account customers to understand their current technical environment, key business issues/drivers, and future technology requirements.• Worked closely with commercial, enterprise customers and pro services team on the technical requirements to provide technical solutions – Identified requirements, including technical details sufficient for product definition.• Developed and established strong relationships with strategic clients and industry partners.• Provided product updates and technical advice to clients – Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.• Presented the company products to clients – Showcased drivers and value that supported the business case for the total cost of ownership to the customer.

Convergence Solutions Inc. is a global provider of Contact Center, networking design, telecommunications, audio, visual, security and support solutions to fortune 1000 clients.

Anixter Inc. (NYSE: AXE) is a leading global supplier of communication and security products, electrical and electronic wire and cable, fasteners and other components