Results oriented Collaboration lead, with excellent knowledge of pharma business, especially in regards to solutions for Commercial, and extensive hands on experience in IS/IT, both in local MC responsibilities as well as Global/Regional roles. Successful track record of aligning IT with business objectives, for greater return on investments and improved customer relationship, with demonstrable experience in Business Relationship Management, Engagement, IS/IT business integration, ITIL processes, Project Management, Customer Support and Business Analysis. I have gained huge experience during last years by working in several multinational companies and countries such as IBM UK, then Hewlett-Packard in France and, for more than 19 years than, in Pharmaceutical Industry (AstraZeneca), with ascendant career from Helpdesk Mgr, to Project Manager, IT Mgr and, Service Delivery Mgr in AstraZeneca Spain. Also since 2011 dedicated to Global Roles, such as IS Mobility Project Manager for Europe (GCO IS), then IS Mobility Lead for EMEA (GCO IS), then for Global (GCO IS). And lately , Collaboration Lead for Europe and Customer Best Practice &Comms Lead.