Gus Papajohn Email & Phone Number

Columbia, South Carolina

Greenville, South Carolina

Served as in-house representative for national accounts such as Amazon, Dick’s Sporting Goods, and L.L. Bean. Worked closely with customers to maintain orders, process warranties, and assist in coordinating shipments. Utilized vendor portals to access purchase orders, modify product catalogs, upload product inventory, as well as submit tracking information and invoice data. Confirmed and managed purchase orders submitted via Electronic Data Interchange (EDI).

Greenville, South Carolina

Responsible for maintaining over 115 accounts within four territories (3 Canadian, 1 Alaskan).Serviced incoming customer service calls and emails from dealers regarding order placement, warranties, product info questions, production/shipping status, and inventory/lead time inquiries.Corresponded with end consumers by taking customer service calls and responding to the brand Facebook messenger.Collaborated closely with other departments within the company such as sales, shipping and planning, purchasing, quality assurance, and product management.Developed extensive paddlesports product knowledge and outdoor industry experience.Brands include Wilderness Systems, Perception Kayaks, Dagger Kayaks, Mad River Canoe, and Boardworks SUP.

Austin, Texas Area

Planned and executed various types of endurance events such as 5k runs, 24-hour cycling events, three-day fundraising bike rides, triathlons, and multi-distance bike rides.Managed event budget through bidding processes with vendors in order to produce an event that exceeded client’s expectations while remaining under budget. Involved negotiation and advanced planning. Assisted with extensive event permitting processes for the city in which an event is held. The process included city planning meetings, notification mailers, and adhering to requirements of various city codes.Surveyed event locations and venues to determine usable space, venue requirements, and equipment needed.Excellent customer service with all clients, participants, vendors, sponsors, and spectators.Assisted with the development of social media plans to market events.Created communication materials through Constant Contact for event promotion and distributed key event information to participants.Assisted with set-up and breakdown of equipment specific to timing events.Key events worked on:o 24 Hours of Booty (various locations): 350 – 1,200 participantso Trifecta Triathlon (Graford, TX): 400 participantso ThunderCloud Subs Turkey Trot (Austin, TX): 24,000 participantso Blue Cure Night Run (Houston, TX): 1,000 participants

Bachelor'S Degree, Sport And Entertainment Management

Education record