Pablo Ayala, Eng., M.Eng. Email & Phone Number

Lead Service Sales team and establish Go-To-Market strategy for NAM Installed Base (250M+ in assets)Rollout our digital Service Offering (RelCare and IdentiQ) across NAMOversee Installed Base Life Cycle Management for our Grid Integration solutions (FACTS and HVDC)

Lead Service Sales for Hitachi Energy Installed Base (100MUSD+ in assets in Canada and México)Secured 12MCAD+ on Service Sales (Major upgrades, spares and Service Agreements) in 2020Identify, pursue and close contracts for Cybersecurity, Upgrades, Long Term Service Agreements (LTSA) Life Cycle Assessment, and spare parts for HVDC, FACTs and EV chargers installations

Montreal, Canada Area

Exceeded 5-year sales record in 2018 (15MCAD+), driven by multi-million dollar Long Term Service Agreements (LTSA) and Cybersecurity contracts.Led multi-site and cross-functional teams (engineering, management, legal, financial, insurance, tax, SCM) to answer 100+/year RFPs for updates, upgrades, system studies and spare parts for HVDC and FACTs installations, for utilities and industrial costumersClarified technical requirements and negotiated commercial terms with customers, suppliers and business partners, from tender to contract signature and project execution.

Montreal, Canada Area

Managed all aspects of technical bid preparation and tender documentation for transport communications, information, IT and security systems. Led team to win the Setif Tramway contract ($6.2M) and to answer 10+ call for tenders in Americas, EMEA and Asia Pacific. Performed risk analysis and generated savings plans. Identified and evaluated in-house software gaps and established supplier's RFP's to meet hardware gaps.

Montreal, Canada Area

Managed warranty contracts, bids and extension projects for transport information, IT and security systems. Led team to win the largest NAM tender ever requested to Montreal site ($20M+) Coordinated maintenance activities with on-site support and offshore operations teams, including spare parts management and system upgrades.

Montreal, Canada Area

Led engineering team and served as Montreal’s single point of contact for the Mexico L12 project ($12M), driving systems, software and external teams to successfully design, integrate and deploy Mexico L12 subway Public Address and Information Systems and their IT infrastructure, inaugurated on time and on budget in October 2012.

Montreal, Canada Area

UMTS RNC Software Architect. Traffic Simulator (TSIM) owner for the UMTS Radio Network Controller (RNC). Lead Shanghai and Canada team for the end-to-end development in C/C++ of the TSIM tool for capacity tests intended to demonstrate 99.9997% data and voice call success, which provided strong differentiation from our competitors.

Montreal, Canada Area

Software Development and Testing for UMTS. - Led C++ feature development and integration for L2 and L3 High Speed Data Packet Access. - Encryption (L2) and Call Integrity (L3) SME for end-to-end voice and data call simulator in DCPL - RLC (Radio Link Control) back-to-back test bench and simulator owner, based on VxWorks RTOS

Guadalajara Area, Mexico

New product development for Biomedical, Telecommunications and Control Systems. Obtained State’s Youth Engineering Award for designing a PC-based Visual Evoked Potentials (VEP) Acquisition System, designed for early detection of Multiple Sclerosis and other disorders.

M. Eng., Electrical Engineer

Final projects: - Performance Analysis of Fading Channel Simulators - Simulating Internet Traffic (voice and data)

Bachelor Of Science (B.Sc.), Electronics

Graduated with honors - top 3, class of 95.