Responsible for IT infrastructure in São Paulo, focusing on continuous delivery and high availability of services. Includes managing the Microsoft Azure environment, ensuring scalability and security of resources. Responsible for configuring and maintaining File Servers with access segregation policies to ensure data protection.Also accountable for supporting the management of Firewall rules, working closely with the global security team to align protection policies. Regularly receives security KPIs from the global team and applies necessary corrections to the infrastructure to maintain compliance and resilience. In Microsoft Intune, performs the administration and configuration of automated security and compliance policies, optimizing device management and data protection. Provides Tier 3 support to the Help Desk team, contributing to the resolution of complex issues and enhancing the user experience.

Responsible for VCenter, Windows Server applying security patches through SCCM; Environment change process focusing on tomcat and IIS; Prepare and update documentation based on changes; Administration and configure switches; Supporting business units

Responsible for the entire infrastructure of São Paulo and Colombia, focusing on the continuous delivery of IT services; Managing the entire Vmware ESXI and Windows Server environment containing Active Directory, DNS, GPO, File Server with access segregation and supporting the management of rules and VPN on the Fortigate firewall reporting directly to the Headquarters in France; Implementation of the Zabbix monitoring tool to bring better indicators of servers and network devices; Administration and configuration of the Cloud Backup solution - Penso Tecnologia.

Support Vmware ESXI and Hyper-V virtualization environment; Administration of Windows Server 2008/2012 and Linux servers; Focused on maintaining security with SonicWall Firewall and PFSense including VPN creation and access management.Using the Zabbix tool to monitor the environment of servers and network devices; Administration of users in Active Directory, including applying GPO to the environment and managing File Server.Manage and inventory with GLPI and OCS Inventory and use Cobian and Arcserve for backup.

Support to all employees in the states of São Paulo, Rio de Janeiro and Porto Alegre, maintaining the proper functioning of the machines, including maintenance, configuration of the Windows and Linux operating system; Supporting Google Apps and Office 365.

• Basic user administration in Active Directory;• Basic administration of the print server;• Basic administration of the file server;• Basic administration of company backups;• Basic administration of the DHCP server;• Installation and basic administration of ERP systems (DataSul/EFI /Metrics);• 1st and 2nd level support to users;• Manage tickets and direct to the 3rd level;• Structured cabling;• Maintenance and configuration of computers;• Installation and troubleshooting (Windows XP, 7 and 8);• Automation of images for installation of Computers/Clients using Acronis;• Installation and troubleshooting of network problems;• Assist in the management of the company's assets;• Assist in the management of Nextel radios;• Act strongly in controlling access to users;