Jon Dilley Email and Phone Number
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A Career Of Transforming Organizations Through Vision, Strategy And Relentless ExecutionThroughout my career I have repeatedly identified and capitalized on consumer trends, market opportunities and internal capabilities to drive increases in revenue, margins and business growth of companies across diverse industry sectors. I am an entrepreneurial, customer-centric and process driven Operations Leader whose background includes startup, high growth and turnaround organizations that range from entrepreneurial ventures and privately-owned companies through publicly-held global enterprises. My business acumen has been enhanced through earning an MBA and JD and gaining hands-on experience across all core functional operational and P&L leadership areas.I am passionate about building, training and leading top performing teams and fostering cultures of transparency, collaboration, and engagement.Strengths that set me apart include:✔ INTERNATIONAL EXPERIENCE: Led multinational teams and conducted business across the Americas, Europe, Middle East and Asia Pacific.✔ M&A: Played a key role in multiple merger, acquisition and integration transactions including identifying acquisition targets in the US, Canada, UK, Sweden, China and Australia.✔ BUSINESS TRANSFORMATION | CHANGE MANAGEMENT: Executed the consolidation of 11 strategic acquisitions into a cohesive new life science division of Brooks Semiconductor.✔ STRATEGIC PLANNING | EXPONENTIAL BUSINESS GROWTH: Launched a software startup, built the operating infrastructure and laid the foundation for growth to $20M+ in revenue and 250 employees spanning four global offices.✔ BUSINESS LINE EXTENSION: Built a $70M supply chain to establish and support a new lucrative line of business
Agilent Technologies
View- Website:
- agilent.com
- Employees:
- 10
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Enterprise Solutions Deployment ManagerAgilent Technologies Feb 2022 - PresentSanta Clara, Ca, Us
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Senior Director, Supply Chain & Customer ExperienceStirling Ultracold Apr 2021 - Jan 2022Athens, Oh, UsDeveloping and implementing the strategies for Stirling Ultracold's Business Planning, Supply Chain, Distribution, Customer Experience & Field Service teams. -
Senior Operations ExecutiveStirling Ultracold Aug 2020 - Feb 2021Athens, Oh, UsAct as interim COO and lead transformational projects with quality, manufacturing, supply chain, service and commercial operations teams focused on improving quality, throughput and customer experience.Key Projects:Identified and launched contract manufacturing relationship to increase production capacity in support of the Operation Warp Speed Covid19 vaccine rollout.Led cross-functional project to produce, ship and install ULT freezers in first 100 Walgreens locations in support of their Covid19 vaccination program.
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Senior Director, Business OperationsBrooks Life Sciences Oct 2017 - Mar 2020Chelmsford, Ma, Us* Global Operations Leader - Led team focused on exceeding quality, margin and delivery targets through the implementation of standardized processes and productivity improvements across multiple sites and business units.* Consumables & Instruments Business Leader - Drove double-digit growth across a $56M portfolio of products while establishing focused engineering, product management, supply chain and production teams to support the business. Re-engineered processes to realize increased customer experience and better management of innovation investments and go-to-market execution.* Commercial Operations Leader - Led project and team working towards a world-class customer experience by optimizing the resources, processes and systems (Salesforce.com) utilized by our Customer Care, Sales Operations and Sale Training teams. * Distribution Leader - Consolidated distribution partners from acquired businesses into a single network to realize double-digit growth through the elimination of channel conflict and the implementation of a global team and set of processes. -
Senior Advisor, Life SciencesNuvolo Oct 2017 - Dec 2019Wellesley , Massachusetts, Us -
Vice President, Strategic Alliances & PartnersNuvolo Jan 2017 - Sep 2017Wellesley , Massachusetts, Us
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Chief Operating OfficerNuvolo Dec 2013 - Dec 2016Wellesley , Massachusetts, UsCo-founder responsible for all day to day operations including services delivery management, accounting, finance, and human resources. Responsible for all organizational quality control and coordinating service delivery for key enterprise and mid-market customers. Responsible for creating long term, healthy services relationships with the customer and acting as the bridge between clients and our operational delivery teams. Accountable for governance across all operating areas including service management, incident and change management (change orders), overall customer satisfaction, and continuous service improvement.
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Senior Business Consultant & Attorney At LawJonathan P. Dilley Sep 2013 - Oct 2017Drawing on more than 15 years of operations, compliance/legal, continuous improvement, and product and channel strategy experience, the firm assists individuals and entities of all sizes and within various industries and geographies to achieve success. Focus is on general practice areas of law and accelerating growth and rapidly defining, measuring and improving their productivity and customer experience.
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Vice President, Commercial Operations & Product ManagementPerkinelmer Jan 2012 - Jun 2013Shelton, Ct, UsExpanded product strategy role to include all instrument and service products with intent to sharpen sales doctrine around market-focused solutions for $1B portfolio. Maintained focus on aftermarket and operational/service delivery strategies and extended leadership to global technical support and training teams to drive increased customer experience. -
Vice President, Aftermarket SolutionsPerkinelmer Aug 2010 - Dec 2011Shelton, Ct, UsDrove strategic development and execution of global $350M growth platformcomprised of analytical consumables and laboratory supplies, service maintenance agreements, customer training and hardware/software upgrades.
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Senior Director, Global Field Operations & Quality, Analytical Sciences & Laboratory ServicesPerkinelmer Sep 2008 - Jul 2010Shelton, Ct, UsExpanded operational support to include 300 sales resources globally, while building infrastructure required to support accelerated growth of OneSource® multivendor service offering.
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Director, Global Service Operations & Quality, Laboratory ServicesPerkinelmer Jan 2006 - Aug 2008Shelton, Ct, UsDrove efficiency of field service related operational and transactional activities worldwide.
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Leader, Global Service Logistics & SupportPerkinelmer Apr 2003 - Dec 2005Shelton, Ct, UsExtended leadership to return to factory and North American inside sales and administration teams responsible for a combined revenue stream of more than $125M.
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Leader, Aftermarket FulfillmentPerkinelmer Aug 2002 - Mar 2003Shelton, Ct, UsLeadership of materials order entry and expediting team chartered with supporting field service by working with global manufacturing, procurement and technical support teams.
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Leader, Business Planning And AnalysisPerkinelmer Nov 2001 - Jul 2002Shelton, Ct, UsLed effort to develop process to plan and manage inventory of minor accessories, consumables and service parts manufactured, procured and distributed across six sites globally.
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Manager, International Trade CompliancePerkinelmer Nov 1997 - Oct 2001Shelton, Ct, UsDirect responsibility to analyze all U.S. and international legal requirements for import/export of PerkinElmer products and technology and develop business process and systems to ensure compliance.
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Attorney At LawLaw Offices Of William R. Fried, Jr. Aug 1995 - Sep 1997General practice law firm focused on estate planning and administration, residential and commercial real estate, zoning issues and commercial litigation.
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Legal InternConnecticut Fund For The Environment Inc. May 1994 - May 1995The mission of CT Fund for the Environment (now called Save the Sound) is to protect and improve the land, air, and water of Connecticut and Long Island Sound. We use legal and scientific expertise and bring people together to achieve results that benefit our environment for current and future generations.
Jon Dilley Skills
Jon Dilley Education Details
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Fairfield UniversityMarketing -
Quinnipiac University School Of LawJuris Doctor
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Montclair State UniversityParalegal Certification
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University Of ScrantonLanguages & Business
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St. Peter'S Preparatory School
Frequently Asked Questions about Jon Dilley
What company does Jon Dilley work for?
Jon Dilley works for Agilent Technologies
What is Jon Dilley's role at the current company?
Jon Dilley's current role is Senior Operations Executive (COO-Chief of Staff) | Dynamic, results-driven executive with extensive operational transformation and revenue growth experience.
What is Jon Dilley's email address?
Jon Dilley's email address is jo****@****mer.com
What is Jon Dilley's direct phone number?
Jon Dilley's direct phone number is +120341*****
What schools did Jon Dilley attend?
Jon Dilley attended Fairfield University, Quinnipiac University School Of Law, Montclair State University, University Of Scranton, St. Peter's Preparatory School.
What skills is Jon Dilley known for?
Jon Dilley has skills like Strategy, Cross Functional Team Leadership, Product Management, Management, Leadership, Process Improvement, Six Sigma, Business Development, Business Strategy, Biotechnology, Product Development, Strategic Planning.
Who are Jon Dilley's colleagues?
Jon Dilley's colleagues are Anusha Sabbisetti, Sabeer Sabir, Eyoel Sami, Stefanie Cade, Aurelija Petrov-Christensen, Xuan Hao, Craig Barnes.
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