It Manager, Application Development And Services
Little Rock, Arkansas, Us
Identify, acquire, grow, and sustain a team of solution developers/designers. Architect, design, build and maintain business solutions including Customer Relationship Management (CRM), Communities (Portals and web spaces), ePayments, business process automation/management (BPA/BPM and content management. Continually refactor, improve, and integrate systems and solutions like ERP, Project Management, ECommerce, Lead Management,and Learning Management Systems (LMS).Products and Specialties include:C#, ASP.NET MVC, ASP.NET Webforms, RabbitMQ, Refactoring, SOLID, eXtreme Programming, Scrum, Lean, Kanban, Redmine, Ellucian Banner, Ellucian Luminis Platform, Velocify Lead Management, Sysaid, TargetProcess, VersionOne, SQL Server 2005-2012, MySQL, Oracle 10g-11g RDBMS, Microsoft Internet Information Services (IIS), Windows 2008-Windows 2016, Interactive Intelligence Interactive Process Automation (IPA), Windows Communication Foundation (WCF), VirtualBox, CentOS, Redhat, Vagrant, TeamCity, Octopus Deploy, SubversionKey Accomplishments:Automated Admissions Data Entry with Interaction Process Automation (ININ IPA)Ellucian Banner Upgrade and IntegrationEllucian Luminis Platform 4.3 upgradeRedmine UpgradeEstablished Web Services/Service Oriented Architecture with WCF/C#/Oracle/DapperEstablished Application Performance Monitoring/Alerting/Event Management with AppDynamicsImplemented Agile/Scrum processesKey participant in hiring management staffGrew new team to 6, reduced costs by insourcingReduced failure demand, ticket count, and MTTR through higher quality and best service (Definition of done, code review, dev/stage/prod gates)Established Messaging platform on RabbitMQ to use async on system volatility boundaries.