I have built my career in operations engineering, focusing on operational excellence and innovation. My experience lies in support, remediation, and the implementation of cloud solutions, particularly with technologies like Microsoft Azure and MongoDB Atlas. These skills have been essential in improving the efficiency and scalability of our operations.I have managed projects using agile methodologies, enabling multidisciplinary teams to achieve their goals efficiently. Throughout my career, I have strengthened incident management and reinforced our commitment to service reliability, contributing to organizational success and customer satisfaction.