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@rediq.io
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Jonathan Perez is listed as Senior Customer Success Manager | Customer Relationship Management (CRM) based in New York, New York, United States. AeroLeads shows a work email signal at rediq.io and a matched LinkedIn profile for Jonathan Perez.
Jonathan Perez previously worked as Senior Customer Success Manager at Rediq and Customer Success Manager at Rediq. Jonathan Perez holds New Media Technology from Laguardia Community College.
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AeroLeads found 1 current-domain work email signal for Jonathan Perez. Compare company email patterns before reaching out.
My tenure as a Senior Customer Success Manager has been marked by a steadfast commitment to enhancing customer relationships through innovative CRM strategies. Leveraging over 5 years of expertise in customer success, my focus has consistently been on delivering business reviews that drive value and foster long-term partnerships.My approach integrates a deep understanding of customer dynamics with a proactive attitude toward problem-solving. This unique blend has enabled the creation of tailored success plans, ensuring that every client engagement is optimized for peak satisfaction and retention.
Listed skills include Leadership, Product Marketing, Theatrical Production, Piano Performance, and 56 others.
A career timeline built from the work history available for this profile.
New York, New York, United States
-Lead client onboarding, delivering training and aligning platform use with client goals.- Develop and implement customer retention strategies, ensuring high renewal rates.-Oversee daily support operations, resolving client issues promptly.-Led weekly webinars, educating new and existing clients, resulting in improved platform utilization.-Maintained a.
New York City Metropolitan Area
- Engaged clients through onboarding training, enhancing platform understanding and goal alignment.- Discussed client retention strategies, securing renewable agreements and fostering long-term relationships.- Supported daily client-related issues, ensuring prompt resolution and customer satisfaction.- Led weekly webinars, educating new and existing.
New York, New York
-Trained clients on platform metrics and goals, enhancing onboarding efficiency and client satisfaction.- Facilitated discussions on client retention, leading to successful renewable agreements.- Acted as liaison for client support, resolving issues promptly and improving daily support operations.- Fostered strong client relationships, strategically.
Greater New York City Area
-Understanding customer needs, then following through with enlightening solutions. -Served as a role model to teammates and demonstrate how to achieve performance goals and how to lead by example to help influence other teammates. -Understand business needs and introduce customers to different teams within the retail store to create partnerships..
Greater New York City Area
-Being solution based oriented with Samsung/ Android OS and Physical hardware related issues. -Lead one-on-one training sessions on Samsung products and services. -Inform customers about Samsung products and services and how it can be implemented to customers needs.
-Skilled at uncovering customer needs and finding the right solutions for them, then following through with enlightening solutions. -Engage customers through live demo and interactions with Sony Playstation products.
AVOCATIONS Basketball, On-Line Gaming (Individual and Team Competitions), Bowling, Rock Climbing
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Jonathan Perez is listed as Senior Customer Success Manager | Customer Relationship Management (CRM).
AeroLeads has found 1 work email signal at @rediq.io for Jonathan Perez.
Jonathan Perez is based in New York, New York, United States.
Jonathan Perez has worked for Rediq, Apple, Mosaic Sales Solutions, and Sony.
You can use AeroLeads to view verified contact signals for Jonathan Perez, including work email, phone, and LinkedIn data when available.
Jonathan Perez holds New Media Technology from Laguardia Community College.
Jonathan Perez is listed with skills including Leadership, Product Marketing, Theatrical Production, Piano Performance, Apple Certified, Visual Merchandising, Social Media, and E Commerce.
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