Jessica Perez Email & Phone Number

Miami, Florida, United States

Washington DC-Baltimore Area

Washington DC-Baltimore Area

• Process over 500 tickets per performance for both subscriber and single ticket sales received by phone, mail and online over 15 concerts per season.
• Lead on-site box office for day-of ticket, concessions, and merchandise sales at all performances.
• Coordinate and train staff and volunteers on Patron Manager to process ticket sales and donations and other front of house activities.
• Generate daily reports for performance reconciliation for box office and development accounting.
• Maintain Patron Manager database with updated contact information and activities for marketing purposes.
• Assist with marketing and promotional campaigns as related to subscriptions, group sales and more.

-Direct an annual week-long choral festival featuring an average of 12 concerts, 12 choirs and 150 participants from over 10 different countries.-Develop 30 concerts per year through three music festivals and two music tours, domestic and international. Each concert features up to 150 musicians and generates up to 1,000 attendees. -Formulate and execute.

Tour manager for the premier concert tour company for the world’s great orchestras and choirs, including the festival manager for Serenade! Washington DC Choral Festival. See link below for the 2018 Grand Finale Concert I helped produce for the Serenade! Washington DC Choral Festival at the John F. Kennedy Center for the Performing Arts.

Washington D.C. Metro Area

• Managed all logistics for fall season concert productions including ground transportation, meals, technical production, artistic planning.
• Responsible for creating and implementing marketing plan for each concert with a limited budget inclusive of print, digital and social media.
• Assisted with fundraising efforts including donation requests and donor events.
• Researched and implemented box office sales platform and tracked ticket sales.
• Hired and managed staff including three interns.
• Trained volunteer box office staff and front of house ushers. See below for a short promotional video of a few events I produced.

Washington D.C. Metro Area

• Interned for the Theater for Young Audiences Department
• Provided hospitality and travel arrangements, as well as administrative and on-site assistance to the rehearsal team(s).
• Collected, analyzed and presented data related to the audiences attending or participating in Theater for Young Audience performances and productions.
• Helped process payroll, benefits checks, contracts and membership dues for the artistic team.
• Worked with the team to manage company finances, marketing materials, and press materials.

• Academic support, such as grading, classroom discussion and task directives
• Administrative support for the faculty of the MMI Program
• Sound engineering for ensemble classes
• Support end of semester performances
• Staff Music Business events held on campus

• Designated as a key point of contact for all students, faculty, guest artists, and staff
• Assisted in creating and distributing the class, rehearsal, event and performance schedule for over 200 students and 50 faculty members in the orchestra, conductor, opera, and piano programs
• Worked with students, faculty and staff to resolve scheduling conflicts
• Represented Artistic Operations department at rehearsals, production meetings, and events as needed
• Participated in concert duty rotation as needed

• Managed daily operations including inventory, weekly audits, store cleanliness and cash reconciliation
• Helped manage and execute store wide events
• Implemented goals to achieve loss prevention for a $1.5 million store
• Helped hire and train over 30 employees

Rochester, New York Area

• Managed daily operations including but not limited to schedule making, inventory, cleanliness and cash reconciliation
• Maintained store visuals including floorset planning and execution
• Implemented goals to achieve loss prevention for a $1.2 million store
• Helped hire and train over 15 employees

Rochester, New York Area

• Planned and facilitated programs for students living on a residence hall floor
• Collaborated with other resident assistants in developing programs for the entire building. Promoted a sense of community and residents’ overall well-being
• Offered support to residents, helped with conflict resolution, as well as addressed social, physical, and emotional problems
• Participated in ongoing diversity and leadership training

Master’S Degree, Arts Presenting And Live Entertainment Management

Activities and Societies: Frost Live-President (2015-2016) MBEI Teaching Assistant (2015-2016)

Bachelor Of Science (B.S.), Music Business, 3.89

Activities and Societies: Music Business Club-Vice President (2010) Note to Self Glee Club-President (2010-2011)

Education record