• Responsible for monitoring and improving the recruitment process in the organization. Evaluates different recruitment channels and sources for particular job positions. Investigates opportunities for the introduction of new recruitment vendors, monitors expenditures per vendor and the job vacancies.• Establishes and post jobs on job search websites. Identifies difficult job vacancies, investigates and recommends the best recruitment approach for the company.

• Recruited for all levels of positions within the Northern Illinois and Florida regions; focusing but not limited to Foster Care, In-Home Services, Residential, Rebound, Day Treatment and Respite Services.• Identified, screened and qualified hundreds of applicants daily; conducting telephone interviews, performing drug tests, background checks and motor vehicle requests to ensure that the applicants are compliant to the company’s standards.• Proactively sourced and identified active and passive social service professionals through various sourcing engines and social media sites.• Maintained constant communication with hiring managers, senior and deputy directors regarding hiring needs, recruitment requests and job status updates. • Managed and updated internal ATS with accuracy and integrity. • Identified and attended networking activities such as career fairs and professional association meetings to attract quality talent.

• Contacted candidates to schedule interviews.• Conducted initial phone screenings.• Screened resumes ensuring that candidates meet minimum qualifications for the job.• Contacted professional work references to perform reference checks.• Provided frontline phone coverage for the site HR department.• Collected documents and make copies for candidates’ files.• Assisted walk-in applicants to apply to jobs posted online.• Provided assistance to the HR department for special projects including job fairs and group interviews.

• Sourced, attracted and interviewed quality candidates. Hired over 150 new hires since October 2007.• Conducted telephone employment interviews in order to create an interest in the employer.• Ensured all job files were complete, answered general inquiries, assisted in resolving issues and concerns.• Investigated employee complaints interviewed all parties involved and assisted in the material and evidence to use in lawsuits and insurance investigations.• Administered employee exit interviews and gathered appropriate materials.• Recipient of Online Medallion award for outstanding performance and work ethic.

• Provided excellent customer service to internal and external clients.• Scheduled interviews, coordinated group information sessions, prepared correspondence, reviewed applications, resumes and evaluated online assessments.• Maintained reporting spreadsheets and entered new hire information into databases.• Assisted with special projects and other duties as assigned.

• Handled all incoming advising related inquiries such as course planning and course registration via telephone and electronic communication avenues for assigned student population within established service metrics.• Coordinated resolutions to cases involving advising issues for online students within 48 hours.• Provided follow-up to students with issues and/or concerns with outstanding customer service.

• Evaluated student’s capabilities in various academic subjects. • Developed academic curriculum to serve low-income elementary students. • Visited Chicago Public Schools, weekly, to recruit and service students for program