Overseeing and guiding a team, supervising, managing, and motivating team members daily.Engaging with customers on-site, understanding their needs, and providing tailored solutions.

Responsibilities:Actively contributing to multiple projects within the Professional Services team by providing comprehensive documentation support for colleagues. Proactively shadowing various engagements to gain an in-depth understanding of different security aspects.Achievements:• Successfully showcased skills and innovative problem-solving abilities in an international Hackathon.• Played a pivotal role in orchestrating the migration of on-site firewalls to the cloud for multiple projects, ensuring heightened security and scalability.• Led the seamless transition from outdated firewall solutions to Palo Alto, empowering clients to leverage advanced security features and enhance overall performance.Products I engaged with at Orange Cyberdefense:• Worked extensively with Fortinet NGFW, ZTNA, SASE, and XDR, Palo Alto NGFW, Zscaler Cloud Firewall, Checkpoint NGFW, Sophos, and SolarWinds.

Responsibilities:• Proactively contributing specialized expertise in Network and Application Monitoring, Management, and End User Experience Monitoring.• Highlighting IT benefits, spearheading architectural design, providing technical acumen, and orchestrating PoC and pilot projects.• Advocating for the Orange Consulting Portfolio with clients.• Independently delivering impactful engagements and offering expert guidance within ongoing innovation projects.Achievements:• Led a high-impact project focused on WAN Optimization for the Visa and Passport office of a European Union member state's foreign ministry.• Successfully directed multiple WAN Optimization improvement projects for prestigious Law and Financial companies in London.• Accomplished the successful execution of renovation projects for numerous international companies, elevating their WAN Optimization and SD-WAN solutions.Products I professionally engaged with at Orange Business Services:• Proficiently worked with Riverbed WAN Optimization, Riverbed Network Monitoring, Blue Coat, Silver Peak, and Ipanema.

Responsibilities:• Spearheading the delivery of projects involving Riverbed's extensive product portfolio, ranging from WAN optimization to Storage Delivery, and extending to Networking and Application management and monitoring suite.• Proactively managing post-sales customer relationships, ensuring the seamless execution of projects from design to implementation, and delivering essential training to maximize the realized business value.Achievements:• Successfully orchestrated a transformative WAN Optimization project for a prominent credit card provider, optimizing their secure data centers in the UK.• Directed a highly successful WAN Optimization initiative for a leading UK charity.• Empowered the SOC team through internal training, enabling them to independently resolve the majority of WAN Optimization-related support calls.Products I professionally engaged with at Cisilion:• Exclusive focus on Riverbed WAN Optimization and Riverbed Network Monitoring.

Responsibilities:Proactively engaged with channel partners and clients, delivering strategic technical expertise throughout pre-sales and post-sales phases. This involved crafting compelling presentations, orchestrating product demonstrations, and facilitating comprehensive training sessions. A focal point of my role was dedicated to designing and executing proof-of-concepts, providing Professional Services consultancy spanning diverse networking and storage solutions. Additionally, I took the initiative to create and deliver dynamic training workshops tailored for both partners and clients.Achievements:• Orchestrated and guided the successful implementation of enterprise-grade WAN Optimization and Backup solutions for a diverse clientele in the UK and internationally.• Played a pivotal role in upholding Zycko's status as Riverbed's premier UK distributor and Authorised Training Partner.• Attained distinction as one of the elite global engineers, securing three RCSP certifications from Riverbed.• Led key internal initiatives at Zycko, including the seamless relocation of the Data Centre to Swindon, migration to Exchange 2007, and the strategic server consolidation using VMWare.I actively engaged with a diverse array of professional-level products during my tenure at Zycko, including Sanrad, Dothill, Troika, Brocade, Cisco, Intransa, Isilon, Asigra, Riverbed, Virtual Iron, Infortrend, StoreAge LSI, Exagrid, Storewize, Spectra, Force10, Zeus, Epicenter KVM, Lifesize, Isilon, OnStor, Falconstor, Vyatta, Snom PBX, Xsigo, MS Lync Server, BlackBerry server, Barracuda, Overland, HDS, cTera, Granite, WhiteWater, Cascade, Meru, Kemp, and Tintri. My proactive involvement encompassed in-depth familiarity, strategic utilization, and continuous exploration to ensure optimal integration and performance across this extensive product portfolio.