John P. Fitzgerald Email & Phone Number

Ops leader and champion of company culture

Greater Boston Area

Manager of Tripadvisor's Global Operations team, overseeing technical projects in tandem with Product and Engineering as well as Enterprise partners in the travel and hospitality sector.

Greater Boston Area

Implementing, testing, and managing Meta CPC and CPA advertising campaigns for Tripadvisor's Key Account Enterprise partners like Expedia, Travelocity, Marriott, IHG, and more. Responsibilities include back-end campaign implementation and management, TripAdvisor Hotel API connectivity implementation, custom client campaign launches, behavioral remarketing, and monitoring auction health/performance (traffic, conversions, CTR, etc.) for Global Key Hotel Accounts..

Greater Boston Area

-Responsible for implementing, testing, and managing TripAdvisor's CPC Meta and Instant Book advertising campaigns for North American Key Accounts. Key Accounts include Expedia, Priceline, Travelocity, Marriott, and Wyndham to name a few. Duties include back-end campaign implementation and management, TripAdvisor Hotel API connectivity implementation, custom client campaign launches, behavioral remarketing, and more. -Monitor Auction health (traffic, conversions, etc.) and performance… Show more -Responsible for implementing, testing, and managing TripAdvisor's CPC Meta and Instant Book advertising campaigns for North American Key Accounts. Key Accounts include Expedia, Priceline, Travelocity, Marriott, and Wyndham to name a few. Duties include back-end campaign implementation and management, TripAdvisor Hotel API connectivity implementation, custom client campaign launches, behavioral remarketing, and more. -Monitor Auction health (traffic, conversions, etc.) and performance for Key Account Hotels.-Designed the on-boarding process in which Key Hotel Accounts allow TripAdvisor to manage their CPC spend (roughly accounts for 50% of auction revenue).-Previously managed TripAdvisor's Price Parity project which entailed overseeing an offshore team's collaboration with product managers and account managers to maintain partner pricing integrity across the TripAdvisor CPC/metadata and Instant Booking platforms. Day-to-day focuses around process optimization and automation to deliver our industry-leading products and services to our community of travelers. Show less

Greater Boston Area

I manage a data consulting/outreach team and a data upload team in Wayfair's Operations department. Our team works with Wayfair's thousands of home goods suppliers to obtain dynamic product and shipping data in effort to build on our industry-leading catalog and to ensure world-class small and large parcel fulfillment. -Responsible for managing, aligning, and delivering results on operational projects using various offshore teams around the globe (Iksula in Mumbai, Transcend People in… Show more I manage a data consulting/outreach team and a data upload team in Wayfair's Operations department. Our team works with Wayfair's thousands of home goods suppliers to obtain dynamic product and shipping data in effort to build on our industry-leading catalog and to ensure world-class small and large parcel fulfillment. -Responsible for managing, aligning, and delivering results on operational projects using various offshore teams around the globe (Iksula in Mumbai, Transcend People in Ho Chi Minh City, and multiple remote oDesk contractors) Show less

Boston, Ma

Assistant Manager of Merchandising Operations at Wayfair.com. Responsible for managing an 8-person operations team with goals of meeting and exceeding throughput and quality expectations. Daily responsibilities include offshore vendor cost analysis, in-house and offshore operations process improvement, team/department metrics analysis, project management and coordination, employee development and training, and whatever else the day brings. Also solely responsible for managing a feedback avenue… Show more Assistant Manager of Merchandising Operations at Wayfair.com. Responsible for managing an 8-person operations team with goals of meeting and exceeding throughput and quality expectations. Daily responsibilities include offshore vendor cost analysis, in-house and offshore operations process improvement, team/department metrics analysis, project management and coordination, employee development and training, and whatever else the day brings. Also solely responsible for managing a feedback avenue for newly-acquired suppliers to facilitate catalog requests. Show less

Greater Boston Area

Responsible for launching new products directly to Wayfair.com through comprehensive data analysis and managing new supplier relations for the US and UK Catalogs.

Loudonville, Ny

Hardware/software installs/config Software ConsultantPoint of Sale ConsultingInside Sales

Worked as an outside serviceman and regular caddy. Assisted the head golf professionals in daily procedures and worked with members to maintain fluidity in the workplace. Excellent Recommendations upon request.

Expanded technical skillset by serving as a technical consultant and assistant to the network administrator. Regularly provided employees with a wide variety of technical solutions including VPNs, hardware and software installation, mobile solutions, system patching, and machine imaging. Directly worked with various types of servers, applications, devices, and networks. Country Club of Fairfield

Fairfield, Ct

Worked as an outside serviceman and regular caddy. Assisted the head golf professionals in daily procedures and worked with members to maintain fluidity in the workplace. Excellent Recommendations upon request

B.S, Information Systems And Technology

Education record