Jp Hamman Email & Phone Number

Cape Town, WC, ZA

Cape Town, Western Cape, South Africa

Leading critical streams in the transformation of Institutional Operations.

• Responsible for strategic direction and accountability of all institutional client operations. Specific areas of expertise include:
• Client service: ensuring client service is world class and consistent. This includes accurate and comprehensive reporting to clients.
• Operations: designing and implementing all administration and servicing processes and controls. Responsible for all institutional client operations which includes reporting, portfolio valuations, cash, unit and script.
• Managing key relationships: contract negotiating and maintaining key relationships with strategic partners such as custodians, trustees, and third-party system and service providers.
• Compliance and risk: ensuring all AML, FATCA, CRS and other legislative matters are complied with. Managing all associated risks in the businesses and reporting to Risk and Compliance Committee.
• Leadership: part of the executive leadership team in the institutional business.

Cape Town Area, South Africa

Responsible for building sustainable and scalable operational capabilities in Namibia, Botswana, Nigeria, and Kenya. Areas of responsibility included product development, operations, compliance, risk and relationship management. I was part of the senior leadership team in the Africa ex-SA unit and led a team of senior business analysts tasked with.

Africa ex-SA

Responsible for investigating various system alternatives to insource a client administration system. A complete due diligence was performed on the chosen vendor and was presented to relevant steering committee for approval. All system development was specified and managed until go live. Responsible for designing and implementing all administration and.

Cape Town Area, South Africa

Responsible for the identification, implementation and management of projects across the Allan Gray group. Projects ranged from process improvements, efficiency gains, error reduction, continuous improvement initiatives, new product initiatives, to risk management initiatives. All projects and initiatives were focussed on the retail business in South Africa.

Cape Town Area, South Africa

Responsible for the strategic direction and management of the Retail Operations division of Allan Gray unit trust and LISP (local and offshore). Led a team of 10 managers and 120 employees in total. Responsibilities included all people management and development, compliance and risk management, growing the operations platform at scale, and ensuring Allan.

Cape Town Area, South Africa

Responsible for the day to day processing of client instructions in the Life and Retirement operations division. Responsibilities included leading a team of 8 consultants and being responsible for their development. The product range included endowment, preservation funds, retirement annuity, and living annuity.

Cape Town Area, South Africa

Responsible for management information reporting, system development input from an end user perspective, and leading a team of consultants processing client instructions in the retail investments division. Responsibilities included leading a team of 8 consultants and being responsible for their development.

Responsible for capturing all client instructions and providing superior client service.

Master Of Business Administration (Mba)

Executive MBA at Henley Business School

Hons Bcom, Industrial And Organisational Psychology

Bcom, Economics And Management Sciences