Jason Hanson, Cissp Cism Email & Phone Number

Hillsdale, Michigan, United States

• Pioneer the proactive analysis of business requirements in cooperation with diverse stakeholders in order to develop strategic IT plans, processes, and solutions. • Champion the design, implementation, and management of network security and infrastructure upgrades and enhancements to support swift business growth; bank grew from $350M in assets to $1B• Architect and daily management of the Vendor Management/Third-Party Risk Management• Deployment of Mimecast email security gateway utilizing SPF, DKIM, DMARC security standards to ensure an average of 98% email delivery success rate during last two quarters of 2022 • Facilitate the shift from zero remote workforce to hybrid remote workforce, utilizing CitrixADC to deploy desktops/applications via internally hosted cloud. • Lead a team of 7 in employing best practices and policies, hiring, training, and coaching to ensure business goals are met while facilitating professional development.• Liaise with external and governmental auditors to guarantee compliance with relevant rules and regulations, identifying opportunities for improvement and implementing solutions. • Field, manage, and troubleshoot hardware and software issues as escalated from lower tiers, orchestrating swift and effective user services and support. • Head the deployment of a System Wide Patching automation software for Windows, Mac, Linux and Third-Party applications. • Govern the opening of 6 additional full-service physical branches over the last 5 years, guiding cross-functional teams in establishing all necessary technological infrastructure.• Guide the DR site move and rebuild and new functional DR testing design and implementation, coordinating with all departments to define RTO, RPO, and MAD; lead technical team during DR exercises. • Serve on various bank committees and teams: Executive Management, Information Security Committee, Social Media Committee, Incident Response Team, Risk Management Team, and Business Continuity Team.

Hillsdale, Mi

Goal: To ensure that the bank can operate efficiently and securely.To accomplish that work daily with:• ~ 200 end users to support• Sysaid HelpDesk Ticket system• ShoreTel Phone System• VMWare ESXi • vCenter• Citrix XenApp• VDI Environment• Watchguard XCS• Extreme Switches• AreoHive APs• Sophos Antivirus• Sophos Safeguard Encryption• Veeam Backup and Replication• Widows Servers• Windows 7, 10 PCs• Wyse Thin Clients• Too many printers and not enough baseball bats• Exchange 2013• ComplainceOne• WSUS – Windows updates• PDQ – 3rd party updates• iPhone and iPads• Palo Alto Firewall• Palo Alto Traps• SecureWorks• Fiserv Integrated Teller• Drupal based Intranet• Expression Engine powered website Some other things I've done:• Train all bank employees IT Security and Social Engineering• Deployed Airwatch MDM and deployed to all mobile device• Convert from all locally installed IP printers to a print server with automatic printer deployment based on location.• Design and implement IT Inventory process• Converted all Laptops from Symantec laptop encryption to Sophos Safeguard Encryption• Automated deployment of patches with PDQ • Converted Trust department from internally hosted SQL server to an external vendor.

Coldwater Mi

• Helmed maintenance of all servers, applications, network, and user support systems to maintain a bank across 15 locations; directing and training a team of 4. • Completed migration from In-house Fiserv Core banking to Jack Henry Outsourced Core banking, coordinating stakeholders in executing within timeline and scope. • Responsible for devolving the Asset Inventory System, improving management and upkeep. • Oversaw a Helpdesk Staff of 2 in delivering quality user support and services with agile-problem solving and troubleshooting. • Drove the migration to Office 365 from in-house exchange and office, implementing all related change management processes and procedures. • Guaranteed compliance with all laws and regulations by working closely with FDIC, State, and Independent auditors.

Coldwater Michigan

• Tasked with providing outsourced advanced technical support to a diverse set of clients both remotely and on site, including: designing, installing, configuring, and securing servers, applications, wireless and wired network topologies as needed by clients. • Conducted network discoveries to onboard new clients, documenting their environments for future support with high attention to detail. • Managed emergency software and hardware repairs and replacements in unknown production environments of new customers. • Produced a breadth of technical documentation and network drawings for client systems.

• Supported multiple client networks and systems• Diagnosed and repaired PCs and Servers • Provide day to day tech support as client needs • Create Quotes for client projects• Work with third parties as needed by clientsProjects• Multiple migrations from BES to iPhone and Android phones with exchange 2003 – 2010• Migrated client from server 2003 to server 2008 virtual infrastructure• Convert multiple site office to new Internet Service, and site to site VPN connections, and migrated EMR software to new server• Large Scale deployment of mixed thin client, PC, and Tablet environment.

Maintain Entire bank environment (windows, citrix)Work with 3rd partiesMaintain Cisco phone systemWork with daily user issuesWrite policies

Maintain an aging computer system with daily hardware and software malfunctionsmaintain backup system of entire hospital systemhelped develop new EMR systemMaintained wireless network

Designed and implemented computer networksDeployed Windows ServersDeployed Websense web giltering softwareManged Firewalls Managed Switch Network enviromentsDeploy and Maintain Citrix Networks