Jason Hanson, Cissp Cism Email & Phone Number

Hillsdale, Michigan, United States

• Pioneer the proactive analysis of business requirements in cooperation with diverse stakeholders in order to develop strategic IT plans, processes, and solutions.
• Champion the design, implementation, and management of network security and infrastructure upgrades and enhancements to support swift business growth; bank grew from $350M in assets to $1B
• Architect and daily management of the Vendor Management/Third-Party Risk Management
• Deployment of Mimecast email security gateway utilizing SPF, DKIM, DMARC security standards to ensure an average of 98% email delivery success rate during last two quarters of 2022
• Facilitate the shift from zero remote workforce to hybrid remote workforce, utilizing CitrixADC to deploy desktops/applications via internally hosted cloud.
• Lead a team of 7 in employing best practices and policies, hiring, training, and coaching to ensure business goals are met while facilitating professional development.

Hillsdale, MI

• Goal: To ensure that the bank can operate efficiently and securely.To accomplish that work daily with:
• ~ 200 end users to support
• Sysaid HelpDesk Ticket system
• ShoreTel Phone System
• VMWare ESXi
• vCenter

Coldwater MI

• Helmed maintenance of all servers, applications, network, and user support systems to maintain a bank across 15 locations; directing and training a team of 4.
• Completed migration from In-house Fiserv Core banking to Jack Henry Outsourced Core banking, coordinating stakeholders in executing within timeline and scope.
• Responsible for devolving the Asset Inventory System, improving management and upkeep.
• Oversaw a Helpdesk Staff of 2 in delivering quality user support and services with agile-problem solving and troubleshooting.
• Drove the migration to Office 365 from in-house exchange and office, implementing all related change management processes and procedures.
• Guaranteed compliance with all laws and regulations by working closely with FDIC, State, and Independent auditors.

Coldwater Michigan

• Tasked with providing outsourced advanced technical support to a diverse set of clients both remotely and on site, including: designing, installing, configuring, and securing servers, applications, wireless and wired.
• Conducted network discoveries to onboard new clients, documenting their environments for future support with high attention to detail.
• Managed emergency software and hardware repairs and replacements in unknown production environments of new customers.
• Produced a breadth of technical documentation and network drawings for client systems.

• Supported multiple client networks and systems
• Diagnosed and repaired PCs and Servers
• Provide day to day tech support as client needs
• Create Quotes for client projects
• Work with third parties as needed by clientsProjects
• Multiple migrations from BES to iPhone and Android phones with exchange 2003 – 2010

Maintain Entire bank environment (windows, citrix)Work with 3rd partiesMaintain Cisco phone systemWork with daily user issuesWrite policies

Maintain an aging computer system with daily hardware and software malfunctionsmaintain backup system of entire hospital systemhelped develop new EMR systemMaintained wireless network

Designed and implemented computer networksDeployed Windows ServersDeployed Websense web giltering softwareManged Firewalls Managed Switch Network enviromentsDeploy and Maintain Citrix Networks