División de Servicios de Plataforma & Servicios Gestionados.

Team Leader Storage & Backup.

I belong to the Commercial Team and I´m key in the team in the growth of sales in Colombia and Ecuador with my work carried out at a commercial and technical level. I´m responsible for the relations, review, design and configurations of the proposed Data Center Architectures: Traditional Solutions and Cloud Solutions at Costumers. I maintain a strong working relationship with wholesalers and partners that have allowed me to accompany them in their sales and technical growth. I have managed to strengthen sales and growth has been constant every year because I have a strong relations with the customers.Duties:Defines the overall Dell EMC solution for the customer and makes presentations on all aspects of company products and services. Assists the sales staff in assessing potential application of company products and services to meet customer needs. Prepares detailed product specifications for the purpose of selling high end product and solutions. Conducts customer needs analysis. Provides project scoping. Coordinates internal specialists and inter-department activities. Assists sellers in creating demand for product. Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers. Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.

I am part of the Commercial Team of EMC Colombia and as a Contractor (Addeco) I am assigned as a Systems Engineer resource to Ecuador. During this time it allows me to generate a strong relationship with Wholesalers, Partners and Customers, achieving growth at the sales and base installed to customers in the Territory of Ecuador. New and actual customers receive personalized attention at the Commercial and Technical level in each of the Architectures defined together, achieving robust and innovater solutions in their Data Centers.Duties:Defines the overall Dell EMC solution for the customer and makes presentations on all aspects of company products and services. Assists the sales staff in assessing potential application of company products and services to meet customer needs. Prepares detailed product specifications for the purpose of selling high end product and solutions. Conducts customer needs analysis. Provides project scoping. Coordinates internal specialists and inter-department activities. Assists sellers in creating demand for product. Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers. Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.

Specialist IBM for customers.Duties:Specialized support in Operating System: IBM i, AIX.Specialized support in Power System, Storage architecture.Specialized product support: iCluster, Tivoli Storage Manager (Backup / Restore)

Responsible for the Generation of IT Projects in private and public clients.Maintain a good relationship with Manufacturers and Wholesalers.Responsible for the analysis of TDR's and documentation for participation in the public bidding process.Responsible for the analysis of the contract terms, compliance with the scope and service acquired by each client.Responsible for managing prices and configurations with suppliers.Responsible for Customer Support & Services in AIX, OS / 400, Linux, Backup Software, Storage, Libraries, Server Virtualization, Project generation.Services and Support SpecialistSpecialist in Partitioning IBM equipment.IBM Platform Courses Instructor.Power VM Implementer, Storage, Blades Servers, PureSystem Servers, Power Servers, Backup Software.

I am responsible for sales generation and the specialized support unit for Power, AIX, IBMi environments is created for this growth for the installed base of private clients.Responsible for the management of service projects in private clients.Responsible for Support & Services in AIX, OS / 400, Linux, TSM, Storage, Libraries, SAN, Partitioning.Responsible for installations, configurations and start-up of IBM Software technology solutions.Sale of specialized services: Power System Partitioning: AIX - OS / 400.Management of Clients, Suppliers, Technical Personnel.Instructor of Operating Systems Administration courses.Maintain a good relationship with Manufacturers and Wholesalers.

Responsible for Customer Support & Services.Administration of technical personnel nationwide for preventive and corrective maintenance of private and public clients.Installations performed: IBM Hardware (AS / 400, RS / 6000, Disk Storage, Tape Storage), backup software, content management software.Commercial and technical relations with customer and wholesalers.Support in the configuration for Sales and Services such as TSM, Maintenance, iSeries Support, Storage, pSeries, Blades.Configuration of Software and Hardware solutions.

Responsible for the configuration for the pre-sale, sale and post-sale of Retail Projects.Planning, installation of Points of Sale.Responsible for the design and presentation of the technological solution to the customer.Collaborator with the account representative for the close of business.Responsible of review all the Software features for the xSeries, iSeries, Points of Sale equipment.Installation, migration and configuration of iSeries.Support in the different projects in the Hardware and Software.

Responsible for providing Solutions to Software Problems, whether Administration, Security, Communications, for the OS / 400 - AIX platform.Presentation of the Software solution for clients.