System Service & Support Analyst
Provided support for the backups of Windows and UNIX servers utilizing the CommVault and Legato backup software, including restores of customer data. Provide time restores of e-mail data as required.• Certified by CommVault as a System administrator in their software• Upgraded CommVault software to latest version as certified by Fidelity• Restored customer data as needed, excelling at the delivery of the data before the required time• Restored e-mails for the legal department to comply with SEC directives within a defined period of time, in some cases 24 hours