Justin Plummer Email & Phone Number

Irving, Texas, United States

• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.• Managed over 30 concurrent projects per month efficiently by prioritizing tasks based on urgency, complexity, dependencies, and available resources.• Collaborated with cross-functional teams to resolve complex problems, ensuring seamless system operations.• Championed process improvement initiatives within the organization leading to increased project efficiency and quality standards.

Irving, Texas, United States

• Executed routine maintenance activities on systems infrastructure, preventing potential downtime scenarios while minimizing impact on customers' daily operations.• Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.

Atlanta, Georgia, United States

• Engineered Web APIs that streamlined the retrieval of information, significantly improving data organization for partnering facilities.• Collaborated with stakeholders to define project scope, objectives, and deliverables for optimal alignment with business goals.• Improved project efficiency by streamlining processes and implementing agile methodologies.

Atlanta, Georgia, United States

• Innovatively developed code that enhanced communication between the company and railroad shippers, resulting in substantial improvements in work efficacy• Developed test plans for application deployments that identified potential problems before full release.• Implemented data backup procedures, safeguarding essential company information against potential loss or corruption.

Indianapolis, Indiana, United States

• Conducted regular audits of user accounts and access permissions, mitigating unauthorized access risks.• Collaborated with IT team to identify potential security risks and develop mitigation strategies.• Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.

Master Of Business Administration - Mba, Project Management

Bachelor'S Degree, Computer Science

Activities and Societies: Tuskegee Marching Crimson Piper Band Kappa Alpha Psi Fraternity Inc. Association for Computer Machinery Tuskegee.

Bachelor Of Science - Bs, Computer Science