Justin Plummer Email & Phone Number

Irving, Texas, United States

• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Managed over 30 concurrent projects per month efficiently by prioritizing tasks based on urgency, complexity, dependencies, and available resources.
• Collaborated with cross-functional teams to resolve complex problems, ensuring seamless system operations.
• Championed process improvement initiatives within the organization leading to increased project efficiency and quality standards.

Irving, Texas, United States

• Executed routine maintenance activities on systems infrastructure, preventing potential downtime scenarios while minimizing impact on customers' daily operations.
• Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.

Atlanta, Georgia, United States

• Engineered Web APIs that streamlined the retrieval of information, significantly improving data organization for partnering facilities.
• Collaborated with stakeholders to define project scope, objectives, and deliverables for optimal alignment with business goals.
• Improved project efficiency by streamlining processes and implementing agile methodologies.

Atlanta, Georgia, United States

• Innovatively developed code that enhanced communication between the company and railroad shippers, resulting in substantial improvements in work efficacy
• Developed test plans for application deployments that identified potential problems before full release.
• Implemented data backup procedures, safeguarding essential company information against potential loss or corruption.

Indianapolis, Indiana, United States

• Conducted regular audits of user accounts and access permissions, mitigating unauthorized access risks.
• Collaborated with IT team to identify potential security risks and develop mitigation strategies.
• Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.

Master Of Business Administration - Mba, Project Management

Bachelor'S Degree, Computer Science

Activities and Societies: Tuskegee Marching Crimson Piper Band Kappa Alpha Psi Fraternity Inc. Association for Computer Machinery Tuskegee.

Bachelor Of Science - Bs, Computer Science