João Paulo Marson Email and Phone Number
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João Paulo Marson personal email
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I bridge the gap between tech and business to create user-focused and impactful solutions. As a results-driven Product Owner in fintech, I’m passionate about building products that meet user needs and deliver measurable value. I balance innovation and practicality, ensuring each product or feature aligns with business goals and enhances the customer experience.At alt.bank, I've worked with cross-functional teams to launch multiple product updates that reduced our onboarding cost by 40% and increased our app store ratings by over 30%. My expertise includes stakeholder management, backlog prioritization, and using agile methodologies to keep projects on track. I’m particularly focused on leveraging user feedback and data analytics to refine product strategies and respond dynamically to market changes.Outside of work, I’m committed to continuous learning and enjoy diving into new tech trends, especially in fintech. Let’s connect if you’re interested in product strategy, agile development, or emerging fintech innovations!Hard skills: API Restful, Integration via files, SQL, Grafana, data analysis, Jira, Python, Scrum, Kanban method, project management, A/B Tests, product launch techniques.Soft skills: communication, stakeholders' expectation management, conflict management, problem-solving skills, strategic thinking, and business sense.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 36173
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Manager, Technical Project ManagementFiservState Of São Paulo, Brazil -
Technical Product OwnerAlt.Bank Jan 2020 - PresentSão Paulo E Região, BrasilI collaborated with different teams at alt.bank, consistently focused on building strong, trust-based connections. My approach emphasized a deep understanding of why we were building each solution, ensuring alignment across business goals, technical capabilities, and customer needs.Key responsibilities: - Plan, control, and give visibility for the entire company about what we are doing and what we will do in the next weeks - Leading a round table to align priorities and plans between people from business and tech - Analyzing data from Production to identify product improvements, frauds, and bugs - Leading projects - Internal comms about what we published in Production - Health check of the development workflow to ensure timely deliveriesKey Achievements: We reduced our onboarding cost by 40%, reduced our fraud rate by 30%, underwriting response from 24 hours to immediately, reduced more than 1.000 monthly calls to the CX, increased the physical card activation by 20%, and migrated the processor company in 6 months. -
Technical Product OwnerIts Soluções Jun 2018 - Jan 2020São Paulo E Região, BrasilAs a Product Owner for an IT ticket automation product, my primary focus was to identify customer pain points and collaborate with developers and architects to design tailored solutions. I worked closely with clients to test these solutions, ensuring they met real needs and requesting adjustments as necessary. Additionally, I participated in the commercial process as a Pre-Sales consultant, presenting our product to potential customers and demonstrating its value in streamlining IT processes.Key responsibilities: - Defined and prioritized features to build a relevant product for our customers. - Developed an MVP and roadmap, focusing on long-term goals and short-term deliverables. - Controlled risks to ensure high product quality, effective UX, and technical feasibility. - Facilitated transparent communication through release notes and regular updates. -
Scrum MasterStratiobd Jul 2017 - Jun 2018São Paulo E Região, BrasilAs a Scrum Master, I was responsible for coaching, tracking metrics, and mentoring individuals across two teams as part of a digital transformation project at Banco Carrefour Brasil.Key responsibilities: - Guided the implementation of Scrum in two software development teams. - Identified knowledge gaps and developed targeted training to address them. - Conducted training sessions on Scrum, Kanban, MVP, metrics, and scaled Scrum (LeSS). - Monitored development flow, identified bottlenecks, proposed solutions, and maintained team KPIs. - Led continuous improvement efforts through retrospectives, internal benchmarking, and cross-company insights. -
Scrum MasterNextel Telecomunicações Ltda Apr 2017 - Jul 2017São Paulo E Região, BrasilCollaboration in defining the new methodology with the process, tools, and best practices to the Digital area accountable for developing mobile apps.Acting as Scrum Master in two different teams.Mediation of Scrum events and management of improvement Backlog.Definition and feeding KPI related to Bugs, Stories, Velocity, etc.Deal with internal areas to solve problems, and remove impediments, and risks to projects. -
Product Owner - Scrum MasterIts Soluções Jun 2015 - 2017São Paulo Area, BrazilCollaboration in the definition of the new methodology for project management.Development of new models of documents for controlling the project phases (presales).Doing presales activities.Working with customers to define the scope of a project.Design Mockups.Meeting with clients to determine requirements.Creating user stories, and managing DoR and product backlog.Testing and checking acceptance criteria and DoD.Creating release planning and making agreements with stakeholders.Scrum events facilitationControlling agile KPIs and collaborating with transparency of the project. -
Ms Dynamics Ax - Crm - Project ManagerAx4B Enterprise Solutions Jan 2015 - Jun 2015São Paulo E Região, BrasilCollaboration in the definition of the new methodology for project management.Development of new models of documents for controlling the project phases (deliverables).Management of ERP and CRM projects.Customer management: project status, scheduling and project documents.Coordination of the team and planning of dates and milestones.Facilitation of business forecasting, needs of teams and resolving challenges that impede the workExtensive knowledge about project scopes and managing consultants. -
Ms Dynamics Ax - Crm - Project ManagerSaglobal Dec 2012 - Jan 2015São Paulo E Região, BrasilManagement of ERP and CRM projects.Customer management: project status, scheduling and project documents.Coordination of the team and planning of dates and milestones.Facilitation of business forecasting, needs of teams and resolving challenges that impede the workExtensive knowledge about project scopes and managing consultants. -
Ms Dynamics Ax - Crm - ConsultantSaglobal Apr 2010 - Dec 2012São Paulo E Redondezas, BrasilImplementation of interviews and surveys on user needs and processes.Preparation of the solution and technology architecture.Preparation of technical documents for the development and customer approval.Monitoring the development and testing.Presentation of the solution and team training user.Monitoring post Go-live.Pre-sales, preparation of presentation based on analysis of prospect's needs.Javascript development to customer's business rules. -
Erp Metrics Pre-Sales And Ms Dynamics Crm ConsultantMetrics Information System Aug 2008 - Apr 2010São Paulo E Região, BrasilMapping of all processes of the commercial area.Gathering requirements for the implementation of CRM in the commercial and marketing.Customization and training Dynamics CRM.Preparation of a new flow for prospecting based on Solution Selling methodology.Presentation System Metrics and representation at events and trade shows.Customer Service throughout Latin America, monitoring proposals and negotiations.Application of monitoring tools and indicators for the commercial area.
João Paulo Marson Skills
João Paulo Marson Education Details
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It Systems Analysis -
Marketing -
Business Administration
Frequently Asked Questions about João Paulo Marson
What company does João Paulo Marson work for?
João Paulo Marson works for Fiserv
What is João Paulo Marson's role at the current company?
João Paulo Marson's current role is Manager, Technical Project Management.
What is João Paulo Marson's email address?
João Paulo Marson's email address is jp****@****ail.com
What schools did João Paulo Marson attend?
João Paulo Marson attended Faculdade De Tecnologia De São Paulo - Fatec-Sp, Universidade Presbiteriana Mackenzie, Uel - Universidade Estadual De Londrina.
What are some of João Paulo Marson's interests?
João Paulo Marson has interest in Crm, Desenvolvimento De Sistemas, Salesforce.
What skills is João Paulo Marson known for?
João Paulo Marson has skills like Crm, Microsoft Dynamics, Erp, Microsoft Sql Server, Business Process, Scrum, Erp, Requirements Analysis, Processos Empresariais, Solution Architecture, Microsoft Crm, Microsoft Dynamics Ax.
Who are João Paulo Marson's colleagues?
João Paulo Marson's colleagues are Arvind Bhatia, Diane Boyer, Thomas Erdahl, Sanjeev Bhasker, Madison Jurgens, Saravana Kumar Ganesan, Danielle Sanit.
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João Paulo Marson
Engenheiro Eletricista | Gestor De Obras E Projetos | Infraestrutura, Energia E Setor ElétricoFlorianópolis, Sc1gmail.com
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