João Paulo Marson Email & Phone Number

State Of São Paulo, Brazil

São Paulo E Região, Brasil

I collaborated with different teams at alt.bank, consistently focused on building strong, trust-based connections. My approach emphasized a deep understanding of why we were building each solution, ensuring alignment across business goals, technical capabilities, and customer needs.Key responsibilities: - Plan, control, and give visibility for the entire.

São Paulo E Região, Brasil

As a Product Owner for an IT ticket automation product, my primary focus was to identify customer pain points and collaborate with developers and architects to design tailored solutions. I worked closely with clients to test these solutions, ensuring they met real needs and requesting adjustments as necessary. Additionally, I participated in the commercial.

São Paulo E Região, Brasil

As a Scrum Master, I was responsible for coaching, tracking metrics, and mentoring individuals across two teams as part of a digital transformation project at Banco Carrefour Brasil.Key responsibilities: - Guided the implementation of Scrum in two software development teams. - Identified knowledge gaps and developed targeted training to address them..

São Paulo E Região, Brasil

Collaboration in defining the new methodology with the process, tools, and best practices to the Digital area accountable for developing mobile apps.Acting as Scrum Master in two different teams.Mediation of Scrum events and management of improvement Backlog.Definition and feeding KPI related to Bugs, Stories, Velocity, etc.Deal with internal areas to.

São Paulo Area, Brazil

Collaboration in the definition of the new methodology for project management.Development of new models of documents for controlling the project phases (presales).Doing presales activities.Working with customers to define the scope of a project.Design Mockups.Meeting with clients to determine requirements.Creating user stories, and managing DoR and product.

São Paulo E Região, Brasil

Collaboration in the definition of the new methodology for project management.Development of new models of documents for controlling the project phases (deliverables).Management of ERP and CRM projects.Customer management: project status, scheduling and project documents.Coordination of the team and planning of dates and milestones.Facilitation of business.

São Paulo E Região, Brasil

Management of ERP and CRM projects.Customer management: project status, scheduling and project documents.Coordination of the team and planning of dates and milestones.Facilitation of business forecasting, needs of teams and resolving challenges that impede the workExtensive knowledge about project scopes and managing consultants.

São Paulo E Redondezas, Brasil

Implementation of interviews and surveys on user needs and processes.Preparation of the solution and technology architecture.Preparation of technical documents for the development and customer approval.Monitoring the development and testing.Presentation of the solution and team training user.Monitoring post Go-live.Pre-sales, preparation of presentation.

São Paulo E Região, Brasil

Mapping of all processes of the commercial area.Gathering requirements for the implementation of CRM in the commercial and marketing.Customization and training Dynamics CRM.Preparation of a new flow for prospecting based on Solution Selling methodology.Presentation System Metrics and representation at events and trade shows.Customer Service throughout.

Postgraduate Degree, It Systems Analysis

Specialization course in IT area.

Postgraduate Degree, Marketing

Bachelor'S Degree, Business Administration