John Mccarthy Email & Phone Number

Suzhou, Jiangsu, CN

• Creating strategy for digital transformation using systems, technology, and lean principles to automate and streamline business processes to improve internal operations, enhance the customer experience, and drive.
• Developed strategy for Adobe Commerce (Magento) direct to consumer website technology to improve system stability, performance, and customer support.
• Analyzed process inefficiencies in warehouse automation and developed strategy for improvements. Doubled throughput of automation saving the equivalent of 2 FTEs per year with the increase in hourly throughput of 40%.
• Researched and negotiated vendor contracts for eCommerce, Order Management, and Warehouse Management systems and solution providers.
• Developed strategy and researched solutions to improve call center / solution center operations, support for customers, and reduce call volumes which led to the implementation of website self-service tools for returns.
• Developed and implemented strategy to eliminate credit card processing from internal systems for PCI compliance.

• Principal
• Provided research, technology, and management advisory services for Legal, Tax and Private Equity firms.

Chapin, SC, US

• Responsible for digital transformation using systems, technology, and lean principles to automate and streamline business processes to improve internal operations, enhance the customer experience, and drive revenue.
• Performed diligence for M&A activity, identifying synergies and developing integration plans.
• Developed strategy to consolidate operations onto a single ERP enabling sales growth from $640M to over $1.2B.
• Rationalized distribution centers and systems to support growth, improve customer fill rates, lower processing costs, & drive incremental sales of $100M.
• Developed an eCommerce strategy growing sales to $300M (from 18% to 53% of total sales.)
• Developed a B2B strategy for fulfillment and auto-replenishment, growing sales by $60M annually.

New Britain, CT, US

• Drove strategy, technology, and processes changes that increased revenue, productivity and working capital using systems (SAP, Navision, Business Intelligence, eCommerce, WMS, Sales, CRM, Websites, S&OP, Retail.
• Performed due diligence for M&A/BD. Established integration strategy into Industrial platforms.
• Developed strategic plans to consolidate businesses into the Industrial and Automotive Repair (IAR) platform ($1B).
• Planned SAP ERP implementation strategy and roadmap for IAR businesses.
• Set strategy for ERP systems (Microsoft Dynamics Navision) in Stanley Hydraulics business which drove platform transformation, retired legacy systems and established manufacturing and sales capabilities in Asia.
• Established PMO, SDLC, and Lean Value Stream Mapping processes to drive business alignment and efficiencies.

New Britain, CT, US

• Drove strategy, technology, and processes changes that increased revenue, productivity and working capital using systems (Business Intelligence, eCommerce, WMS, Sales, CRM, Website, S&OP, Manufacturing, OEE, and Shop.
• Performed due diligence for M&A. Developed strategy to integrate acquisitions in China/Taiwan & South Africa. $14M in savings.
• Implemented Red Prairie WMS and TMS; automating two distribution centers.
• Established eCommerce strategy to automate manual order entry. Improved order and billing accuracy and DSO.
• Partnered with the VP of Engineering to develop a global engineering systems strategy using PTC Pro-E, Intralink & Project Link which enabled product development between Asia and the US, increasing productivity by 40%.
• Implemented Lean Value Stream Mapping tools to identify process automation opportunities.

New Britain, CT, US

• Drove strategy, technology, and processes changes (Business Intelligence, Price Realization, eCommerce, Sales, Website, S&OP and Demand Planning, and Manufacturing systems) which delivered benefits of $1.3M YOY.

New Britain, CT, US

• Responsible for budgeting and planning the conversion of legacy systems to SAP.

• Various positions managing the ERP team that was responsible for the selection, architecture, implementation, budgeting, negotiations, and operations of ERP applications (SAP & Oracle HR).

London, GB

• Various positions working with business leaders in Finance, Sales, Operations, Human Resources, and Legal to implement solutions in SAP, architect databases, establish business intelligence tools and reporting, and.

Kingston, RI, US

• Various positions at the University of Rhode Island, Academic Computer Center, responsible for the design, product selection, implementation, and management of student networks, computer laboratories, servers.

Master Of Business Administration - Mba, Management Information Systems, General

Bachelor Of Science - Bs, Computer Electrical Engineering