• Creating strategy for digital transformation using systems, technology, and lean principles to automate and streamline business processes to improve internal operations, enhance the customer experience, and drive revenue.• Developed strategy for Adobe Commerce (Magento) direct to consumer website technology to improve system stability, performance, and customer support. • Analyzed process inefficiencies in warehouse automation and developed strategy for improvements. Doubled throughput of automation saving the equivalent of 2 FTEs per year with the increase in hourly throughput of 40%.• Researched and negotiated vendor contracts for eCommerce, Order Management, and Warehouse Management systems and solution providers.• Developed strategy and researched solutions to improve call center / solution center operations, support for customers, and reduce call volumes which led to the implementation of website self-service tools for returns processing and product Q&A.• Developed and implemented strategy to eliminate credit card processing from internal systems for PCI compliance.• Developed strategy and implemented lean tools to identify opportunities to automate manual processes in retail segment orders. Automated existing processes managing EDI orders (PO’s, ASN’s, Invoicing).• Developed and implemented security and compliance strategy for consumer websites in North America for ADA compliance and website security controls.• Developed strategy and roadmap for IT technology and redundancy in services for North America. Migrated critical services to the cloud to eliminate failure points and improve performance. Established critical IT controls for security and endpoint protection.• Member of the core team working with the Positec Data Protection Officer (DPO) to roll out processes for both Europe GDPR and North America privacy law compliance.• Liaison with the Global IT team, Europe and North America for technology requirements and controls.

Principal • Provided research, technology, and management advisory services for Legal, Tax and Private Equity firms.

• Responsible for digital transformation using systems, technology, and lean principles to automate and streamline business processes to improve internal operations, enhance the customer experience, and drive revenue.• Performed diligence for M&A activity, identifying synergies and developing integration plans.• Developed strategy to consolidate operations onto a single ERP enabling sales growth from $640M to over $1.2B. • Rationalized distribution centers and systems to support growth, improve customer fill rates, lower processing costs, & drive incremental sales of $100M. • Developed an eCommerce strategy growing sales to $300M (from 18% to 53% of total sales.)• Developed a B2B strategy for fulfillment and auto-replenishment, growing sales by $60M annually.• Developed a strategy to setup a virtual warehouse to forecast and protect key inventory for large retailers which resulted in improved fill rates and in-stock (from 50% to over 90%), increasing sales by $155M annually. • Developed strategy with the Chief Purchasing Officer and implemented supplier EDI program to automate purchase order management and AP processes, enhance shipment visibility, and automate warehouse receiving processes driving productivity and efficiency. • Developed strategy and roadmap for IT technology, migrated to virtual environment utilizing both in-house and external cloud data centers, virtualizing 95% of server infrastructure with high availability. • Developed business intelligence strategy for financial consolidation, business analysis, and management.• Collaborated with Sales to develop strategy. Implemented CRM for advanced customer analytics and customer management and call center solutions improving customer service and lowering costs by $100K/year.• Key member of business compliance team developing strategy and implementing regulatory compliance processes. • Member of the investment committee, managing the company’s 401(k) plan to provide quality investment options.

• Drove strategy, technology, and processes changes that increased revenue, productivity and working capital using systems (SAP, Navision, Business Intelligence, eCommerce, WMS, Sales, CRM, Websites, S&OP, Retail, Manufacturing, and Shop Floor). Increased revenue by $4.8M, $2M expense reduction, 3% YOY productivity, and $5M inventory reduction. • Performed due diligence for M&A/BD. Established integration strategy into Industrial platforms. • Developed strategic plans to consolidate businesses into the Industrial and Automotive Repair (IAR) platform ($1B).• Planned SAP ERP implementation strategy and roadmap for IAR businesses.• Set strategy for ERP systems (Microsoft Dynamics Navision) in Stanley Hydraulics business which drove platform transformation, retired legacy systems and established manufacturing and sales capabilities in Asia. • Established PMO, SDLC, and Lean Value Stream Mapping processes to drive business alignment and efficiencies.• Established disaster recovery strategy for critical systems and reduced data center footprints through virtualization.• Implemented compliance programs for Sarbanes-Oxley, PCI compliance, and 10+2 Customs.

• Drove strategy, technology, and processes changes that increased revenue, productivity and working capital using systems (Business Intelligence, eCommerce, WMS, Sales, CRM, Website, S&OP, Manufacturing, OEE, and Shop Floor). Delivered benefits of over $20M in revenue/price, $50M expense reduction, and $10M in working capital. Helped manufacturing achieve 3% YOY productivity. Improved forecasting and fill rates from 88% to 96%.• Performed due diligence for M&A. Developed strategy to integrate acquisitions in China/Taiwan & South Africa. $14M in savings. • Implemented Red Prairie WMS and TMS; automating two distribution centers. • Established eCommerce strategy to automate manual order entry. Improved order and billing accuracy and DSO. • Partnered with the VP of Engineering to develop a global engineering systems strategy using PTC Pro-E, Intralink & Project Link which enabled product development between Asia and the US, increasing productivity by 40%.• Implemented Lean Value Stream Mapping tools to identify process automation opportunities.• Established data center strategy. Reduced operational costs 50%, improved service levels, and provided disaster recovery.

• Drove strategy, technology, and processes changes (Business Intelligence, Price Realization, eCommerce, Sales, Website, S&OP and Demand Planning, and Manufacturing systems) which delivered benefits of $1.3M YOY savings, $15M in revenue, $31M in pricing, and $5M in working capital. Improved fill rates from 75% to 88%.

• Responsible for budgeting and planning the conversion of legacy systems to SAP.

• Various positions managing the ERP team that was responsible for the selection, architecture, implementation, budgeting, negotiations, and operations of ERP applications (SAP & Oracle HR).

• Various positions working with business leaders in Finance, Sales, Operations, Human Resources, and Legal to implement solutions in SAP, architect databases, establish business intelligence tools and reporting, and architect the computing technology needs of the organization.

• Various positions at the University of Rhode Island, Academic Computer Center, responsible for the design, product selection, implementation, and management of student networks, computer laboratories, servers, telecommunications, and data communications.