Jason M. Email & Phone Number

Wellington, NZ

Wellington, Wellington & Wairarapa, NZ

Wellington, Wellington & Wairarapa, NZ

Responsible for everything that has a flashy light. My team is responsible for End User Compute, Mobility, Networks, Data Center, Cloud Compute, Partner management and most importantly our employees digital experience all while keeping the lights on so our customers have a great Z experience.

Wellington, Wellington & Wairarapa, NZ

Bryanston, Johannesburg, ZA

Identify recurring incidents and patterns in an effort to improve system stability.Client satisfaction through continual service improvement. Monthly reporting and billing. Identify sales leads for goods and services provided by Dimension Data. Provide guidance and recommendations for the Major Incident Management and Problem Management processes. Contract.

Melbourne, Victoria, AU

The creation of executive summaries for major incidents, which are distributed to senior management and executives across ANZ group. Problem investigations with technical teams post major incidents, to determine contributing factors, technical cause and root cause. Identify recurring incidents and patterns in an effort to improve system stability. Initiate.

Melbourne, Victoria, AU

Continuous improvement throughout technology focusing on people, processes and technology. Actively involved in the design and implementation of the ANZ Group Major Incident Management Stakeholder and customer management, increasing customer satisfaction and drive process and its implementation to New Zealand Management and implementation of Service Level.