A positive, motivated, and determined professional with education in Psychology, Business Administration, and Marketing. Currently a Guest Service Agent at the Hilton Orlando with six years of experience as an Attractions Attendant, Trainer, and Controls Operator at the Universal Orlando Resort. Additional experience in Hospitality, Safety, Ride Operation, Training, Sales, Directing, Writing, and Acting. Passion for helping people, delivering exceptional experiences to guests, while ensuring a positive culture for fellow team members and trainees. Excellent written and verbal communicator with a strong background for cultivating positive relationships and exceeding goals.