Juan Polanco Email & Phone Number

Johns Creek, Georgia, United States

Provide white glove IT support to the internal team, resolving technical issues and ensuring smooth system operations with a focus on personalized, high-quality service.

Norcross, Georgia, United States

Serve as a key liaison between distribution centers and customers, collaborating cross-functionally withlogistics, inventory, and delivery teams to troubleshoot and resolve 100+ issues.

Kennesaw, Georgia, United States

Tracked and coordinated the timely delivery of 200+ shipments monthly across North America. Responsible for handling ad hoc data analysis tasks as needed.

Atlanta Metropolitan Area

Primary responsibility is to drive sales. Actively promote cemetery and funeral products, using consultative selling techniques. Identify opportunities, present offerings, and close deals to achieve revenue targets.

Norcross, Georgia, United States

I meticulously managed data entry tasks related to client orders. This involved capturing specific details such as the quantity of DVDs required, any color or sound preferences, and additional specifics related to the video or film. I adeptly navigated a database, ensuring accurate and efficient data input. Simultaneously, I handled internal calling responsibilities, making outbound calls to customers. These calls included leaving detailed messages about their orders and following up to confirm order status. My bilingual proficiency in English and Spanish facilitated effective communication with clients across diverse backgrounds. As a quick learner, I swiftly adapted to the demands of a production-based environment, maintaining high standards of accuracy and efficiency. My punctuality and strong communication skills further contributed to successful customer interactions.

It Support

Computer Science