John Puckett Email & Phone Number

Eagle, Co, Us

Denver, Colorado, United States

● Exceeded volume and revenue targets by over 50% for large, strategic growth client● Successfully led contract renegotiations to increase contribution margin by >20% at multiple clients by analyzing data and developing presentations to showcase value delivered by Imagen● Delivered over 25% of Imagen revenue by developing strong relationships with C-Suite executive and overseeing end-to-end customer deployments● Oversaw multiple complex customer deployments to achieve on time deployments on >90% of projects

Denver, Colorado, United States

● Exceeded new sales and renewal quotas each year by over 20%● Developed executive level client relationships and facilitated a 40% average increase in utilization● Secured multi-year renewals representing over $4M in revenue

● Provided strategic leadership to manage complex and critical third party business relationships which supported >40% of total revenue● Developed and managed strategic customer renewal plan, securing 98% of critical business revenue inlong-term contracts against direct competitor● Lead strategic negotiations of major contract renewals resulting in over $500k in cost savings

Accountable for P&L for accounts payable automation solutionBuild and manage product roadmap Primary responsibility for voice of the customerResponsible for management of technical staffDetermine pricing and price bundling for productsWork cross-functionally to ensure product is developed according to customer and organizational needs

As a Solutions Specialist I work closely with our Enterprise Sales Executives to demonstrate value of GHX solutions to our customers and help meet sales quotas. As a subject matter expert for our provider products I work with our clients to understand their specific business challenges, goals and environment to help present the most effective solutions for our customers. In addition to customer facing activities, I also work with internal teams to relay customer and market feedback to enhance our products and market strategies.

As Manager of Financial Services at Hyatt I managed the corporate Accounts Receivable and Payroll functions for Hyatt corporate. In other roles at Hyatt I worked with international properties to develop a standardized set of global policies and procedures for the hotel accounting function, as well as assisting the hotels with specific questions related to accounting and finance issues.