Jendra Prahasta Email & Phone Number

• Lead and manage end-to-end project delivery, ensuring they are completed on time, within scope, and within budget.
• Facilitate communication and foster collaboration among team members and stakeholders.
• Monitor project performance and quality, identifying areas for improvement and implementing corrective actions as needed.
• Serve as the main point of contact for clients, providing regular updates on project status and addressing any concerns or issues that arise.

• Lead and manage end-to-end project delivery, ensuring they are completed on time, within scope, and within budget.
• Facilitate communication and foster collaboration among team members and stakeholders.
• Monitor project performance and quality, identifying areas for improvement and implementing corrective actions as needed.
• Serve as the main point of contact for clients, providing regular updates on project status and addressing any concerns or issues that arise.

Jakarta, Indonesia

• Build and maintain strong relationships with clients, serving as their primary point of contact. Understand their business objectives, needs, and challenges to effectively address their requirements.
• Coordinate with internal teams to ensure seamless delivery of products and services. Communicate client requirements and feedback to relevant teams for continuous improvement.

Jakarta, Indonesia

• Community and social media monitoring
• Monitoring and reporting on game industry trends and key competitors in Indonesian marketing
• Periodic community documentation and reporting

Jakarta, Indonesia

• Daily in-game status monitoring and reporting
• Quality assurance testing for upcoming patches and updates
• Social media content planning, implementation, and monitoring
• English to Indonesian translation for game localization and social media content
• Handling and analyzing player inquiries and feedbacks through ingame, social media, and ticket
• Managing collaboration with gaming influencers for social media campaign

Greater Jakarta Area, Indonesia

• Provide support to creators to improve performance and solve day-to-day issues
• Create and analyze monthly reports on creators’ performance to determine solutions and further develop future strategies
• Monitor content creators’ live streams on a daily basis
• Manage online & offline events involving creators
• Liaison with Facebook Gaming team for updates and marketing needs

Greater Jakarta Area, Indonesia

• Collect and analyze KPI data from various sources, including Game Master tools, to be able to achieve results-based decision making for further goals.
• Game quality assurance (bug testing & report).
• Content translation into English and Indonesian.
• Community management & user support (Facebook Fanpage, email, & Discord).
• Liaison with game developers for developments (game events, updates, etc.).

Greater Jakarta Area, Indonesia

• Provide service and support in response to customers' inquiries and complaints via email, telephone, Facebook Messenger, and Google Play Store Reviews.
• Create reports based on the data compiled from customers' inquiries and complaints on a weekly basis.
• Work together with product team, developer team, as well as payment gateway support team to resolve customers' issues.

Jakarta

• Translate DDSC modules and passports for Supervisors & Sales Representatives from English to Indonesian.
• Assist in running the DDSC training sessions.
• Provide assistance to the Sales Capability Development Department.

Jakarta

• Provision of support for activities with key medias.
• Researching and collecting information for UNDP’s communication strategy.
• Provision of support in monitoring of key social events which UNDP can participate.
• Perform any other administrative and logistical tasks assigned by the Communication Analyst.

Bachelor Of Arts (B.A.), International Relations, 3.47

Science