* Responsible for all things related to product experience and customer retention* Manage Product Development, Customer Support, IT & Information Security

* Successfully completed 2 rounds of fundraise - €1.5m and €1.4m respectively* Recruited a high-performance team of 7 across London and the Czech Republic along with key strategic partners such as marketing agency, software development agency, jackpot insurance provider and ISO/Gambling Compliance auditors* Formulated KPIs to track business performance and hand-crafted Google Sheet dashboard using data gathered from database and Matomo analytics platform* Led product discovery through customer research, customer interviews and marketing tests* Provided technology leadership to engineers with system design and architecture, mentoring and established software development practice for high quality delivery* Designed and implemented DevOps strategy for production environment across AWS and on-premise servers using Docker and Kubernetes* Coordinated marketing strategy development with marketing director and evaluated marketing performance through data analysis* Established customer support team and processes* Worked with Czech and UK legal teams to manage regulatory compliance including Brexit risk mitigation strategy through cross-border merger* Managed to grow business to 1.9m+ CZK in monthly billings in 9 months after launch

* Provided technology leadership to design, implement and operate a multi-tenant Lottery Platform using Spring Boot, Spring Cloud for the backend services and React based SPA for the frontend.* Backend services were split across AWS and on-premise infrastructure orchestrated using Docker & Rancher* Supported the launch of Unicef Lotteriet - an online lottery in partnership with Unicef in Norway and Raffld - an online raffle in the Netherlands to raise money for charities

* Led a team of 5 developers to enhance and support player account management and payment modules behind GeoLotto - a map based online lottery* Worked with stakeholders from Design, Product Management, Information Security & Compliance, Marketing and System Administrators to deliver features such as wallet support, bonus management and player account journey improvements based on user feedback* Provided support with all facets of recruitment from CV screening to coding test submission evaluation and face-to-face interviews

Worked on SAML based identity system for Novell Vibe

* Worked on Linux Desktop Testing Project for initial 6 months. Implemented an improved algorithm to locate test elements on the view which resulted in 10x performance improvement* Implemented variety of features for Novell Access Manager, with key contributions in SSL VPN and J2EE Agents