John Remillard Email and Phone Number

C# , . NET, TypeScript, JavaScript Developer

Developed a market forecasting application with a multi-tier architecture based on client requirements using C#, .NET MVC, SAP HANA , Telerik Kendo UI and JQuery plugins Implemented excel-like live editing of datasheets featuring import / export functionality with custom field validation Performed ongoing maintenance and code refactoring for enterprise MVVM application. Responsible for refactoring legacy code, implementing best practices, and investigating and resolving bug reports Refactored legacy data analysis web application to improve performance by a factor 10 through implementation of current web best practices

• Trained faculty in classroom / educational technology to reduce faculty support requests.• Developed technical documents for instructors, students, and administrators to address primary technical issues as identified in help desk ticketing analysis.• Analyzed technical glitches and coordinated with Learning Management Systems (LMS) vendors to reduce disruptive impact on users.• Developed web based solutions using JavaScript, Hypertext Markup Language 5 (HTML5), Cascading Style Sheets 3 (CSS3), JavaScript Object Notation (JSON), and Web Application Programming Interfaces(APIs).• Established tracking metrics using Microsoft Access and web integration to identify top attackable losses from help desk ticketing, resulting in an opportunity to eliminate more than 35% of all student initiated assistance requests. • Co-administrator for academic learning management system with over 20,000 active users.

• Produced procedural training videos in an automotive production environment to reduce and eliminate human error.• Established daily newsletter to improve plant-wide communications, releasing more than 180 unique issues to more than 3,500 union and management employees.• Managed cross-functional communications team to implement large scale communication campaigns resulting in marked improvement in employee participation in suggestions programs.• Designed specialized graphics for print communications, including posters and banners using Adobe Photoshop and Adobe Illustrator.• Assisted in analyzing employee culture using surveys to improve overall morale and discover opportunities for improving communications.• Developed Visual Basic for Applications solutions for Microsoft Outlook and Microsoft Publisher to improve newsletter publication workflow through automation.

• Designed custom graphics for promotional products using Adobe Photoshop and Adobe Illustrator to attract potential customers and maintain relations with existing customers.• Implemented automated elements for annual review creation process in PowerPoint using Visual Basic for Applications macros, reducing average process time from four hours to twenty minutes.• Consulted with Director of Marketing to identify valuable marketing data using Salesforce Customer Relationship Management (CRM).

• Facilitated more than 200+ hours of experiential high ropes course activities with a variety of participants of ages 15 to 55, demonstrating safety, performing rescues, and providing support and encouragement to enhance personal growth.• Directed more than 200+ hours of experiential team building activities with groups of 12 to 90 participants to build rapport, identify and develop team dynamics and emphasize cooperation.

• Successfully marketed “Girls Diversity Camp 2012” to Wayne, Oakland county youth assistance organizations using phone and email marketing strategies, resulting in a maximum campers for the session.• Strategized with camp staff to develop camp activities and agenda, resulting in smooth execution of multiple residential camp sessions serving over 70 campers.• Implemented access database system to successfully manage logistics of registration, transportation and camper information, resulting in improved workflow process for future summer camp sessions• Collaborated with off-site supervisor to train, evaluate and manage camp/high ropes staff and work schedules during course of summer.

Supervised adjudicated youth in a residential facility,mediated conflicts using verbal de-escalation techniques and behavior modification/awareness groups. Observed peer interactions with residents,while documenting behavior for legal proceedings. • Facilitated conflict processing and mediation groups to alter negative behavior, resulting in improved resident interactions.• Supervised 8-14 adjudicated youth (age 11-18) on a daily basis, ensuring success of resident’s individual treatment programs.• Prepared legal documentation of observed resident behaviors for court proceedings.

• Built rapport and engaged league families to mediate and de-escalate verbal altercations between coaches, parents and referees over 80+ flag football games over the duration of the season. • Designed and implemented graphic signage to reduce confusion and improve pedestrian traffic flow.

• Developed promotional marketing templates using Adobe InDesign, Adobe Illustrator, and Adobe Photoshop to improve efficiency of print communication design processes and develop internal branding standards.• Managed social media presence using Facebook to improve organizational awareness and increase membership and participation.• Designed custom graphics for promotional products using Adobe Photoshop and Adobe Illustrator to develop brand presence on campus.

Consulted student organizations to determine needs; provided advice for advertising, as well as retention and growth. cofaciltated team building event for incoming freshman. Presented and developed educational materials for community management system, Grizzorgs.• Provided consultation to student organizations for growth and retention counseling resulting in improved attendance and participation of members.• Cooperatively established and facilitated ‘Team Hamlin Games’, a teambuilding event oriented towards the unique needs of freshmen in the college environment, resulting in a recommendation from housing staff to make the event an annual occurrence

Working the inside sales role gave me the opportunity to 'run the house' -- I managed orders,dealt with customers and contractors, and maintained the retail storefront and the backroom warehouse. Counting the blister packs of fasteners was humbling, and yet it was exactly what needed to be done. This role was an important step in learning that not every task is exciting, but every task is generally necessary.

As a product demonstrator, I enjoyed the opportunity to work with new people everyday.The most enjoyable part was tracking my product's sales to see how effective I was each day. Working in a high traffic area, I handled the displays,engaged individuals and large audiences with charismatic sales pitches, and on occasion, I even cooked samples.