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On a mission to make the world more efficient and more informed. Made some meaningful progress against these goals at scale as a Product Manager at Walmart, Auto Care Centers. Now, the creator of Agent, a next-generation contacts app to help you manage digital connections more effectively. Founder of Cover'd, LLC which is no longer in operation. 2018 Graduate from the Gies College of Business - Honors Program. Earned degrees in Entrepreneurship and Information Systems.
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Chief Executive OfficerAgent Oct 2020 - PresentFounder, President - Agent ContactsAgent is a next generation contacts app with 3 key areas of added value1. Own your contact - as you make updates, your connections will see an updated version of your information2. Choose what you want to share - You decide which information you share, and with whom you share it.3. Search for other users - find connections more easily with search. You don't need to be next to someone to get their phone number! -
Staff Product ManagerWalmart Oct 2023 - Aug 2024Bentonville, Arkansas, UsResponsible for Omnichannel products at Walmart’s Auto Care Centers including: Virtual Garage - a capability that enables customers to manage the health of their vehicle(s), acts as a glue between in store & online journeys Service Tracker - affords customers real time status visibility into an ongoing serviceSMS - critical service status updates with levers to drive digital activation in appService reminders - capability within virtual garage which informs customers when a service is needed on their vehicle(s)Customer linking - unifies presently disparate customer records between Walmart stores & Walmart.comTire dispense - Tool which allows Auto Care Center associates to confirm tires are installed & ensure customers get chargedPay for service online - Capability which moves payment and selection of tire installation services online from in store -
Product ManagerWalmart Aug 2020 - Apr 2024Bentonville, Arkansas, Us• Created service tracking experience for customers to promote service status visibility• Launched service update SMS program, creating time savings in excess of 36MM minutes• Leads omni-channel fitment platform, aiding shoppers in finding parts that fit their vehicle• Established roadmap to connect in-store and online customer account records, paving theway for self-service options and connected customer journeys• Unifies internal stakeholders including store operations, data analytics, UX, andengineering with clear product requirement documentation and socialization• Relentless in pursuit of metrics that help measure success and inform product iterations• Owns customer satisfaction rating, delivered 20% improvement in scoring YoY
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Associate Product ManagerWalmart Jan 2020 - Aug 2020Bentonville, Arkansas, Us-Transforming customer communication at Walmart's Auto Care Centers-Defines product requirements: what are we building, in which order are we building each feature, why are we building it, and how are we measuring success-Leads works stream for 'fitment' - helping customers and associates find relevant parts that will fit a unique vehicle-Leads work stream for in store appointment scheduling, appointment check in, automated text message updates, and service tracking application within the Walmart app.
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Product SpecialistWalmart Aug 2018 - Jan 2020Bentonville, Arkansas, Us• Owns fulfillment management system (FMS) and Fulfillment Optimization Control Intelligence (FOCI) products • Defined core product functionalities including: Customer Intent to Cancel, Reshop and Backorder Cancellation Date, and Fill or Kill logic• Supported and enabled the completion of new customer offerings for Next Day Delivery, Gifting, Wireless, White Glove Delivery, and Walmart Fulfillment Services• Crafted a product vision statement, governing the long-term strategy of each product • Navigated annual holiday peak, delivering key features such as ‘Reshop Simulation’ and ‘Holds Auto-Release’• Planned and tracked development team’s work quarterly, bi-weekly, and daily• Maintains an active network of more than 80 business and engineering stakeholders
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Senior Product ManagerWalmartBentonville, Arkansas, Us
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Ceo, Co-CreatorCover'D Mar 2015 - Jan 2020• Invented B2B2C payment platform to connect nightlife venues and customers via information exchange• Owned business plan, using feedback from prospective clients and users to create unique solutions• Piloted three venue clients with a persistent, customer-focused sales pitch• Acquired nearly 2000 users in 2018 through online and offline advertising channels• Managed multiple developers in design and implementation of both user and client facing applications• Implemented real-time communication tools for seamless information flow between clients and users• Created a hardware-free payment solution with Stripe payments API
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Marketing InternUptake Jun 2017 - Aug 2017Chicago, Illinois, Us -
Marketing InternFretzin, Inc. May 2016 - Aug 2016
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InternStrategic Wealth Partners, Llc May 2015 - Aug 2015Deerfield, Il, Us
Jake Price Skills
Jake Price Education Details
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University Of Illinois Urbana-ChampaignInformation Technology
Frequently Asked Questions about Jake Price
What company does Jake Price work for?
Jake Price works for Agent
What is Jake Price's role at the current company?
Jake Price's current role is Founder | Agent Contacts.
What is Jake Price's email address?
Jake Price's email address is ja****@****art.com
What is Jake Price's direct phone number?
Jake Price's direct phone number is +184786*****
What schools did Jake Price attend?
Jake Price attended University Of Illinois Urbana-Champaign.
What skills is Jake Price known for?
Jake Price has skills like Leadership, Public Speaking, Social Media, Event Planning, Microsoft Excel, Teamwork, Microsoft Word, Customer Service, Powerpoint, Social Networking, Management, Time Management.
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