• Develop and implement effective sales strategies.• Participate as a member of the executive leadership team. • Lead nationwide sales team members to achieve sales targets.• Establish productive and professional relationships with key personnel in assigned customer accounts.• Negotiate and close agreements with large customers.• Monitor and analyze performance metrics and suggest improvements.• Prepare monthly, quarterly and annual sales forecasts.• Perform research and identify new potential customers and new market opportunities.• Provide timely and effective solutions aligned with clients’ needs.• Liaise with Marketing and Product Development departments to ensure brand consistency.• Stay up-to-date with new product launches and ensure sales team members are on board.

• Lead a cross-functional team to build and execute a multi-year strategic account management plan.• Own and coordinate all aspects of the sales cycle.• Build strong, collaborative and productive relationships with top clients.• Coordinate with marketing team to educate customers on new features and services.• Effectively communicate company’s value proposition as it relates to technologies expertise and capabilities.• Provide a “white glove” customer experience by providing great service, consultative sales, and strategic advice

• Responsible for creating a partner success program to build customer loyalty. • Lead the Customer Success team in the Partner Success Program.• Develop and implement the vision and performance framework for QBRs, rules of engagement, and pathways to advance business relationships.• Create the key performance indicators to illustrate ROI in the Partner Success Program.• Establish a system of training programs for direct reports to elevate career development.• Collaborate with multiple business departments monthly and quarterly to collect and deliver the master sales forecast.• Collect and distribute partner feedback data for the development of case studies.• Identify new sales opportunities using cross-departmental data in order to expand existing customer accounts.• Cultivate a collaborative, innovative and productive work environment.• Design and implement an employee incentive program to reward outstanding performance.

• Function as the primary point of contact for a designated partner account.• Responsible for pre and post purchase order activities to simplify doing business. • Primary Partner Advocate - Operational point of contact for partner for pre and post purchase order activities. • Identify opportunities to market to customers as the solutions distributor of choice in order to gain increased market share of available sales and revenue.• Deliver solutions to the customer leveraging internal resources to effectively configure, price, quote and process requests for all hardware brands, software, services, implementation and integration aligned with partner's and supplier's Service Level Expectations. • Work with Sales Operations to provide customer requested reporting.• Actively participate in customer account planning and reviews that have the potential to drive additional sales and market share growth to meet budget expectations for their accounts. • Maximize customer satisfaction.

• Lead the management and growth of customer and business relationships• Manage and exceed sales quota on a $50 million account while effectively maintaining all margin goals• Assess, create and deliver solutions to customers using discreet judgment in order to effectively configure, price, quote and process requests for specific hardware, software, services and configuration designs• Facilitate education, professional development and technical guidance for product alternatives, cross-reference assistance, team members and new employees

• Organized internal and external resources to achieve custom solutions objectives and customer experience requirements• Initiated proactive collaboration with customers, suppliers and Avnet team members to identify and manage areas of opportunity for an improved customer experience

• Designed, created and facilitated World Class New Hire, and professional development trainings for new and current employees• Prepared, presented and evaluated employee training modules in alignment with adult learning theory and practice• Demonstrated a high level of organizational and problem solving skills• Recognized by managers and peers for exceptional presentation, interpersonal and leadership skills

• Excelled in all sale queues and consistently performed outstanding customer service.• Continuously exceeded expectations, goals and results in key metrics and team performance.

• Cultivated professional skills in relationship building, problem solving, written and verbal communication• Trained in employee, customer, and business management through direct mentoring• Implemented Disney’s exceptional 100% customer service while assisting guests with transportation needs