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Jamie Macdonald Email & Phone Number

Chief Customer Officer, Chief of Staff, Strategic Customer Programs at SAP SuccessFactors
Location: London Area, United Kingdom 8 work roles 3 schools
1 work email found @sap.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Role
Chief Customer Officer, Chief of Staff, Strategic Customer Programs
Location
London Area, United Kingdom

Who is Jamie Macdonald? Overview

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Jamie Macdonald is listed as Chief Customer Officer, Chief of Staff, Strategic Customer Programs at SAP SuccessFactors, based in London Area, United Kingdom. AeroLeads shows a work email signal at sap.com and a matched LinkedIn profile for Jamie Macdonald.

Jamie Macdonald previously worked as Global Head of Strategic Customer Programs SAP SuccessFactors at Sap Successfactors and Strategic Customer Programs Director at Sap Successfactors. Jamie Macdonald holds Ba (Hons), Financial Services from Bournemouth University.

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{first}.{last}@sap.com
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Profile bio

About Jamie Macdonald

I am currently the Chief Of Staff and Customer Officer for SAP SuccessFactors CMO.Reporting directly to the Chief Marketing Officer for SAP SuccessFactors, I have responsibility for all the Executive customer engagements for the Office of the CMO (Chief Customer Officer) with the added responsibility to act as a liaison and ambassador across the teams in the SuccessFactors LoB as well as being the Chief of Staff.I am also responsible for identifying opportunities to supplement existing HCM concepts and GTM approaches as well as engaging, developing and supporting strategic customer initiatives in the field with a focus on the value realisation to HR and development of use cases whilst driving cross regional collaboration.Prior to this I was a Senior Customer Executive role for 8 years in SAP SucessFactors supporting key customers Globally on their HCM Strategy allowing them to combine Experience Data and Operational Data for the most informative decision making!I have a deep expertise and understanding the core business and strategic HR goals which will allow SuccessFactors to enable them to execute efficiently combined with delivering a best in class experience with Qualtrics to support significant ROI.Engaging, supporting and partnering with the CHRO & HR Leadership team is key along with close alignment with HRIT to plan, develop and enable and drive adoption by leveraging best practices with the goal of delivering against the corporate goals.Prior to this I have been in the Talent Acquisition industry for 14 years specifically focussed within the high value enterprise wide software arena in EMEA on placing "CXO, SVP, VP, GM, CM, MD, SD professionals" I was most recently the Head of EMEA recruiting for SAP (8 years in house) managing a team of 30+ recruiters covering 40 countries. For the first 6 years in Recruiting, I worked for 2 leading Executive Search firms focussed on supporting pre-IPO US software vendors expand their footprint into EMEA.Outside of work, I am an avid tennis 🎾🎾 player and member of Queens Club, London, England - being on court is my happy place!

Listed skills include Recruiting, Sales, Pre Sales, Executive Search, and 32 others.

Current workplace

Jamie Macdonald's current company

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SAP SuccessFactors
Sap Successfactors
Chief Customer Officer, Chief of Staff, Strategic Customer Programs
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8 roles

Jamie Macdonald work experience

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Global Head Of Strategic Customer Programs Sap Successfactors

Current

London Area, United Kingdom

I am responsible for supporting all customer engagements for the Office of the CMO including Executive CHRO relationships as well supporting on Global customer communities. I also act as an ambassador across the SF teams in the SuccessFactors LoB and responsible for identifying opportunities to supplement existing HXM concepts and GTM approaches as well as engaging, developing and supporting strategic customer initiatives in the field with a focus on the value realisation to HR and development of use cases whilst driving cross regional collaboration.

Oct 2022 - Present

Strategic Customer Programs Director

London, England, United Kingdom

I was on a fellowship as a Strategic Program Director in the Office of the President for SAP SuccessFactors. In this role , I will act as a liaison across the teams in the SuccessFactors LoB. I was responsible for engaging, developing and supporting strategic customer initiatives in the field with a focus on the value realisation to HR and development of use cases whilst driving cross regional collaboration.

Mar 2022 - Oct 2022

Senior Global Customer Engagement Executive Hxm Cloud

London, Uk

Reporting directly to the Regional Cloud Customer Office - I had responsibility for a select portfolio of global strategic customers who have embarked upon their journey to the Cloud having selected SAP SuccessFactors as the technology to underpin their business and Human Experience Management transformation.My focus is on building strong meaningful customer relationships with senior stakeholders within the HR LoB - CHRO, Heads of CoE : Recruiting, Talent, L&D, SSC etc. coupled with their business leaders with the sole goal of understanding business priorities (defining tangible business metrics to track ROI, TCO etc) to ensure we are aligning for their success as follows: * Full service delivery* Ongoing value realisation* System adoption and best practice usage * Innovation* Customer collaboration * Long term licence renewals * ReferenceabilityMy 20 years of HR experience enables me to relate and translate the challenges that our customers are seeing day in day out and help them leverage the power of our customer community to share, learn and succeed in their goals.

Aug 2014 - Apr 2022

Vp Talent Acquisition Emea - Uki, Netherlands, Belux, Nordics And Southern Europe

Sap

London, Uk

Reporting directly to the Global VP Talent Acquisition, I had responsbility for the EMEA region - consisting of : UK, Ireland and Netherlands, Nordics & Balkans, France & Belux and Southern Europe (Iberia, Italy, Greece, Cyprus, Turkey)I managed a team of 28 Client Facing recruiters with the sole focus on assisting on SAP's continued EMEA expansion drive. I also have cross-operational responsibility across the entire EMEA region for : Sales Support - Pre-sales, Industries/Business Development, VE, Bus Ops, Marketing + Alliances & Ecosystem.Consistently over-cheived targets for the last 7 years and most was recognised on the SAP Global High Potential Top Talent program.

Jan 2010 - Jul 2014

Recruiting Manager Coo Emea

Sap

Twickenham, United Kingdom

I joined as Recruiting Manager EMEA supporting the Office of the COO EMEA. I originally had a team of 4 recruiters before growing that to a team of 10 over the next 2 years. I successfully overachieved year on year and was recognised as an outstanding performer.

Jan 2007 - Dec 2009

Executive Search Consultant Emea

Cph Consulting / Prism Executive Recruitment

Executive Search within high value enterprise wide software arena - focus on senior level sales, pre-sales and marketing professionals. Working exclusively on client site providing direct sourcing of candidates across EMEA.

Apr 2003 - Apr 2008

Senior Consultant

Executive search within high value enterprise wide software vendors - focus on placing senior sales, pre-sales and marketing.

Aug 2000 - Apr 2003

Ifa Business Line Manager

Liason between AXA and UK regional IFA's in relation to advising them on AXA's portfolio of Financial Solutions (bonds, investments etc)

Aug 1999 - Jul 2000
3 education records

Jamie Macdonald education

Ba (Hons), Financial Services

Inc 1 years industry placement with Skandia Life Assurance working in their investment department

Economics

Dauntsey'S School
FAQ

Frequently asked questions about Jamie Macdonald

Quick answers generated from the profile data available on this page.

What company does Jamie Macdonald work for?

Jamie Macdonald works for SAP SuccessFactors.

What is Jamie Macdonald's role at SAP SuccessFactors?

Jamie Macdonald is listed as Chief Customer Officer, Chief of Staff, Strategic Customer Programs at SAP SuccessFactors.

What is Jamie Macdonald's email address?

AeroLeads has found 1 work email signal at @sap.com for Jamie Macdonald at SAP SuccessFactors.

Where is Jamie Macdonald based?

Jamie Macdonald is based in London Area, United Kingdom while working with SAP SuccessFactors.

What companies has Jamie Macdonald worked for?

Jamie Macdonald has worked for Sap Successfactors, Sap, Cph Consulting / Prism Executive Recruitment, Hall Kinion & Associates, and Axa Sun Life.

How can I contact Jamie Macdonald?

You can use AeroLeads to view verified contact signals for Jamie Macdonald at SAP SuccessFactors, including work email, phone, and LinkedIn data when available.

What schools did Jamie Macdonald attend?

Jamie Macdonald holds Ba (Hons), Financial Services from Bournemouth University.

What skills is Jamie Macdonald known for?

Jamie Macdonald is listed with skills including Recruiting, Sales, Pre Sales, Executive Search, Marketing, Enterprise Software, Cloud Computing, and Business Development.

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