Julian Proctor Email & Phone Number

Houston, Texas, United States

Alexandria, Virginia, United States

Investigating, evaluating, negotiating and resolving complex claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.Primary Job Duties & Responsibilities• Negotiates and conveys claim settlements within authority limits.• Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.• Manages file inventory to ensure timely resolution of cases.• Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.• Performs administrative functions such as expense accounts, time off reporting, etc. as required.• Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.

Flagstaff, Arizona Area

Responsible for overall accuracy of all account receivables including:Posting of payments received from all applicants, current tenants and non-current tenantsPreparing and processing daily cash depositsPosting of all charges to accounts receivable accountsBill back utilities (where applicable)Process significant number of SODAs and move-out charges during the property’s designated move-out for the current leaseResearching and processing charge backs and returned checks.Assessing late fees in accordance to the lease termsPerform collections tasks on accounts to minimize delinquency including:Post rent reminders within the office, around the community and online sources (where applicable).Create and deliver delinquent rent notices to residents.Make and answer accounts receivable phone inquiries and follow upComply with and enforce local and state eviction lawsPrepare and deliver accounts to 3rd party collection agenciesMaintain accurate accounts receivable in compliance with all company accounting policies, rules and regulations through:Reconciliation and balancing of all accounts receivableCompleting end of month closing procedures (Bookkeeper is not responsible for Journal Entries)Conducting financial accounting audits in conjunction with regular lease auditsEnsure appropriate revenue and expenses are maintainedAttend monthly financial operations meetings to communicate status of account receivable activityMaintain an understanding of company lease policies Work closely with leasing team to ensure accuracy of rent roll

United States

What is a CA?Community Assistants (CAs) are arguably the most important role of any community, as they interact daily and often one-on-one with residents to ensure that they are receiving excellent customer service, staying connected to campus, and feeling like an integral part of our close communities. CAs in many ways help create and maintain our top-notch Students First resident experience program. CAs, often referred to as the “Experience Experts,” will assist in multiple integral areas of our operations, including:Residence LifeLeasing & MarketingCustomer ServiceResident AccountingProperty TurnCA's also develop skills such as:Event PlanningBudgetingConflict MediationHelping Skills & ReferralsSales & LeasingMarketingCustomer ServiceResident Management SystemsEmergency Response

Washington, District Of Columbia

Acquired knowledge regarding concert production with a focus on marketing and promotions. I assisted the promotions department in and out of the office, interacting with the music and fans alike. My duties and responsibilities included: -researching bands and artists performing at 9:30 Club and various Washington D.C. area venues.o Update company websites with pertinent informationo Maintain email and other mail databaseso Organize promotional posters and flierso Visit retail partners to drop off marketing materialso Creative writing and brainstorm ideas to market and promote upcoming showso Aid in creating marketing reports for agents (Competitive shows, brainstorming new ways to market our shows)o Attend I.M.P./ Merriweather concerts and assist with on-site presenceo Appearance of the 9:30 Clubo Hanging up posters in retail locations and distributing flyers at showso Assist with the daily tasks of a live venue including: filing, data entry, mailers, etc.o Bringing a positive work attitude into the office

Columbia, Maryland

● Provided excellent customer service to key invitees and VIP guests.● Provided access control, crowed management and ensured safety for guests.● Checked tickets and made sure guests were in their assigned section and seat.● Recorded guest comments and complaints, referring customers to managers as necessary.

1025 5Th St Nw Washington, Dc 20001 United States

Seasonal employee that greets and seats guests, presents menus to guests, informs them of specials. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. Takes names on a waiting list. Runs the floor plan board.Observes tables and keeps track of clean, dirty and occupied tables.Takes guest information and quotes wait times to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant.Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. Fills to-go orders, if applicable. Maintains restrooms throughout shift. Sweeps foyer and front entrance area frequently. Performs other duties as directed.

Washington D.C. Metro Area

Support the Communications and Outreach Subcommittee of the U.S. Extractives Industries Transparency Initiative Multi-stakeholder Advisory Group. The 2016 Annual Work-plan calls for the Subcommittee to refine and implement a 2016 communications strategy to promote transparency, accountability and engagement. I was responsible for coordinating with members of the Subcommittee to develop and implement a strategy to communicate and disseminate the Dec.2015 on-line report.

Bachelor'S Degree, Mass Communication/Media Studies, Junior

Mass Communication/Media Studies, 11Th

Activities and Societies: Resident Assistant, Chamber Choir, Chorale, Bittersweet Literary Magazine