Love the awesome team we're putting together.Love the enthusiasm of our partner doctors for the solutions we're building.

I'm helping startups launch awesome projects!- Financing program design for biodigesters for small-holder farmers (ke+)- Product strategy, bizops, modeling for job readiness training program (tw)- Product strategy, bizops, SW PM for medtech co (tw)- Strategy, product development, bizops for decarbonization finance (id)- Product, ops, credit strategy for clean energy finance (mx)- SW product management for clean energy finance (us)- Product, financial modeling… Show more I'm helping startups launch awesome projects!- Financing program design for biodigesters for small-holder farmers (ke+)- Product strategy, bizops, modeling for job readiness training program (tw)- Product strategy, bizops, SW PM for medtech co (tw)- Strategy, product development, bizops for decarbonization finance (id)- Product, ops, credit strategy for clean energy finance (mx)- SW product management for clean energy finance (us)- Product, financial modeling for clean energy finance (in/us)- Strategy for tech-enabled recruiting firm (hk, tw)and counting... Show less

Flexibility programsNZ AU JP KR TW SG

Lead development from scratch of financial products for end-user financing of distributed clean energy in India, and of software to offer that financing at point-of-sale through a network of dealers.- designed programs for multiple products for multiple customer segments- created models for customer value, project investor portfolio, company financials- designed business processes and system architecture; built functional prototype- led team of sw engineers building product

I supported Loan Operations, Customer Support, Accounting, Finance, and Credit Risk, as the bridge between the business needs of the departments and the software engineering team building tools for them. I defined and guided product initiatives in pursuit of effective, efficient, scalable, compliant back office and support operations, serving the needs of the business and our external customers.

As Manager of Loan Operations and Customer Support, I built our support operations from 1 to 20, designing tools, building processes, and training a growing team, through a period of explosive company growth.

Management Science is so much fun!

I analyzed the Agency's impacts assessment activities and developed recommendations for impacts assessment approaches. I built a risk model for exploring and explaining program design and project selection, and drafted reports on measurement plans and methodologies for Congress and the Office of Management and Budget.

In YouTube's Content SQUAD, I worked on policy development, legal compliance, and support operations.Policy development:- copyright, trademark, and other proprietary rights, + claims disputes- privacy policies, safety, harassment, impersonation- community guidelines, hate speech, locally sensitive content, spam- policy enforcement policies (meta!) -- community transparency and trust buildingProduct design: - scalable external tools for users &… Show more In YouTube's Content SQUAD, I worked on policy development, legal compliance, and support operations.Policy development:- copyright, trademark, and other proprietary rights, + claims disputes- privacy policies, safety, harassment, impersonation- community guidelines, hate speech, locally sensitive content, spam- policy enforcement policies (meta!) -- community transparency and trust buildingProduct design: - scalable external tools for users & rights-owners to flag content / submit claims / dispute claims- scalable internal tools for support & compliance teams to process requests & review contentOperations Management: - reporting & data analysis- process design and automation- hacking Show less

I did policy research related to schemes of secondary liability for intermediaries online, focused on the Digital Millennium Copyright Act, and managed submissions intake for EFF's Chilling Effects project, a database of "Cease&Desist" letters.

I worked in Earth Sciences on lab and field experiments and data analysis projects related to- methane hydrate characterization, production and dissociation- multiphase fluid flow in fractured mediaFor our methane hydrate investigations, we designed and built an x-ray CT scanner for rock cores [U.S. Patent No. 7,082,185], deployed aboard the drill ship JOIDES/Resolution as part of the Ocean Drilling Program Leg 204. I programmed the control software and trained the field techs… Show more I worked in Earth Sciences on lab and field experiments and data analysis projects related to- methane hydrate characterization, production and dissociation- multiphase fluid flow in fractured mediaFor our methane hydrate investigations, we designed and built an x-ray CT scanner for rock cores [U.S. Patent No. 7,082,185], deployed aboard the drill ship JOIDES/Resolution as part of the Ocean Drilling Program Leg 204. I programmed the control software and trained the field techs on the system. Show less