Jerry Sanders Email & Phone Number

Richardson, Texas, United States

• Establish professional relationships with customers and internal stakeholders, as a subject-matter expert, while identifying and resolving inquiries
• Communicate expected requirements with elections officials while aligning with policies and procedures
• Mentor and guide employees on systems and processes to provide efficient and effective completion of assigned tasks
• Track, monitor, and communicate on the progress of assigned tasks to ensure timely completion and appropriate resolution of any identified issues

Richardson, Texas, United States

• Apply a full array of federal, state, and local election requirements and industry protocols to the layout, presentation,and organization of ballots to meet customer specifications
• Compose and layout election ballots and translate ballot layout to coded machine instructions using Electionwaresoftware
• Lead product proofing and quality assurance processes to assure zero error to customer ballots
• Communicate and collaborate directly with over 50 election officials, providing quality resolutions, diagnostics andsupport

Plano, Texas, United States

• Persuade customers by cross-selling or up-selling various products
• Examine and monitor potential front-end shrink and identify ways to prevent loss of goods
• Ensure guests had a pleasant shopping experience and efficient checkout process
• Assist with training new employees on company policies and procedures

Georgetown, Texas

• Skilled in various hardware and software from Election Systems & Software (ES&S) and Votec Corportation
• Instituted logic and accuracy testing for all voting equipment
• Maintained an accurate inventory and tracking of approximately 1,000+ election devices throughout the county
• Answered questions from the public regarding complex election issues, including election laws and regulations governing the conduct of elections
• Utilized office equipment to create new forms and spreadsheets to reflect new and changing election laws

Elgin, TX

• Supervised a small e-commerce shipping department and trained new employees
• Analyzed and processed incoming and outgoing orders from the online store
• Processed shipping labels and ensured orders were processed efficiently and effectively
• Reviewed shipments for order accuracy and entered accounting information into database

Mississippi State, MS

• Utilized time management skills to deliver newspapers to over 50 businesses in the Starkville area
• Ensured customer satisfaction by providing premier customer service during delivery
• Presented logistical support by creating and enhancing routes, subsequently decreasing delivery time

Pflugerville, TX

• Demonstrated proficiencies in telephone and front-desk reception within a high volume environment
• Conducted monetary transactions through manual and point of sale systems
• Balanced all tills, including cash, check, and credit card transactions
• Aided with complex guest situations through problem solving and guest recovery efforts

Orlando, Florida Area

• Coordinated with various teams in over 10 quick service locations, to serve thousands of guests each day
• Monitored accurate monetary transactions through manual and point-of-sale systems
• Demonstrated ability to manage multiple tasks and work well under pressure in a high-volume, fast paced work environment