Joao Cavalcante Email & Phone Number

Day to day communication with external and internal customers, troubleshooting system issues, providing support, and making sure tasks are completed with agile techniques. Player in the internal project’s achievement, following project management procedures with stories and sprints from agile and reports, making sure quality, prioritized as expected.Multilevel communication, across-areas work and independent time management. Ownership of certain levels of programming, scripting, and testing in Java, HTML, and other softwares. Coding new developments and / or enhancements according to technical design, understanding of the design & build phase of the project lifecycle.

Dublin

Maintenance of the Cafe website.Updated order system and created Hamper order page.

Dublin, County Dublin, Ireland

Responsible for customer satisfaction, entertainment, and appreciation.Constant awareness of health, safety and hazardous of the work environment and its customers.Self-motivation to keep quality at each serving, developing skills according to the menu requirements.

Vinhedo, São Paulo

Prepared classes and tests, took part in all the events held in and out of the school and actively engaged with staff and students; filling evaluation forms, parent meetingsI prepared students for proficiency tests as SAT, Cambridge and TOEFL, helped students prepare to take regular school tests in English.

Valinhos, São Paulo

Operations and project management, logistic and operation cost savings, and continuous process improvement.Quality assurance, weekly KPI’s, orders fulfilment, OTD and RMAs management.Customer care and satisfaction, business performance, improvements, projects, and new business relationships.Finance, billing control, purchasing orders, invoices, revenue, cost, and profit control.

Vinhedo, São Paulo

Assisted in improving the quality control on production lines.Initiated the idea of mini quality books which were placed at key points along the lines, making it easier to compare the final product on the line to the required standard.Responsible for checking on processes in the ongoing production, care of the final product, assistance in the analysis and improvements to ensure the quality of the finished products.Follow up on new product tests and projects on the production lines, commissioning lines and new equipment to achieve the desired quality standards.Responsible for validating the standard quality product mass, and analysing the colour, odour, and aspect of it, before it was filled in the vials.

Higher Diploma, Science In Computing, First Class Honors

Licentiate Degree, Mathematics

Special degree for teaching Mathematics.

Bachelor'S Degree, Mechanical Engineering

Activities and Societies: Distinction on final papers

Technician, Mechanic In Conventional Machines

Learned how to use a driller, bench grinder, lathe, metal file, milling to adjust metal parts of machines.