João Santos Costa Email & Phone Number

Portugal

Portugal

● Collaboration with Global Sales, Customer Success & other stakeholders to prepare quotes, contracts, renewals and expansions.● Negotiation of redlines and contract obligations with customers.● Contract Expansion, Extension and Renewal negotiation.● Drafting, review and redline of Vendor Forms, NDAs, Partnership Agreements, Consultancy Agreements, Order Forms, General Terms and Conditions, Master Agreements, Referral Agreements and Statements of Work.● Opportunity lifecycle… Show more ● Collaboration with Global Sales, Customer Success & other stakeholders to prepare quotes, contracts, renewals and expansions.● Negotiation of redlines and contract obligations with customers.● Contract Expansion, Extension and Renewal negotiation.● Drafting, review and redline of Vendor Forms, NDAs, Partnership Agreements, Consultancy Agreements, Order Forms, General Terms and Conditions, Master Agreements, Referral Agreements and Statements of Work.● Opportunity lifecycle management & invoice creation.● Internal and external stakeholder management for the entirity of the Quote to Cash process.● Ensurance of accuracy of opportunities for forecasting, bookings and compensation purposes.● Colaboration with Customer Support, Sales, and Product Management and Customers to resolve requests through the appropriate channels.● Customer data audit and maintenance.● Performance of pre-close audit reviews to ensure the correct products, subscriptions and support information is uploaded to the contract record.● Creation of internal procedures and manuals for sales, deal desk and other stakeholders.● Update and simplification of internal tools for maximum efficiency.● Revenue, Services, Subscriptions and Bookings Recognition as per internal policies● CLM and Legal system procurement and purchasing Show less

Oeiras, Lisboa, Portugal

The Deal Manager delivers commercial solutions through the successful structure of complex / critical transactions. The Commercial Deal Manager is widely recognized as a center of excellence, providing deal support, training and deal management beyond the boundaries of her/his own cluster/region.Responsibilities• Proactively liaise with Sales teams to early engage on deals identified as Managed Contracts.• Proactively engage Sales representative to agree on the closing plan… Show more The Deal Manager delivers commercial solutions through the successful structure of complex / critical transactions. The Commercial Deal Manager is widely recognized as a center of excellence, providing deal support, training and deal management beyond the boundaries of her/his own cluster/region.Responsibilities• Proactively liaise with Sales teams to early engage on deals identified as Managed Contracts.• Proactively engage Sales representative to agree on the closing plan, identifying the key milestones and potential issues (contract structure, RevRec implications and approvals)• Act as First Point of Contact to coordinate, address and resolve any potential BP and Contracts related questions or issues (i.a. Legal, RevRec, Contracts, Migrations, Credit and Business Practices),• Manage and coordinate the engagement of sales and all functional stakeholders. Drive all internal negotiations required to successfully conclude the deal.• Advise Sales team on deal structure and terms & conditions to help structure in line with the sales strategy, Oracle’s interest and customer requirements.• Proactively work with the Sales Rep’s to assist in writing Executive Summaries to ensure accuracy, a smooth approval process and avoid multiple iterations. • Coordinate with the Contract Specialist in the SSC the contract drafting and review it prior to release to Customer (giving Oracle sign off), ensuring that the contract terms & conditions reflects Customer and Oracle requirements.• Follow up to ensure our ERP (e.g. invoice) reflects contract terms and the customer commitment.• Demonstrate a professional relationship with Sales, Approvers, Revenue Recognition group and Legal, to resolve business issues and ability to challenge and question deal structures or proposals• Demonstrate outstanding knowledge of Oracle’s products and services, business practices, contract and RevRec policies, as well as project management, thereby serving as a center of excellence. Show less

Bucareste, Romênia

• Draft and process contracts documentation for Oracle license programs and Cloud Services;• Provide support for the sales force during negotiation stages in structuring the deals;• Ensure compliance with Oracle guidelines and policies (business practices, pricing policies, revenue recognition policies, migration policies, risk management, credit and current sales compensation guidelines);• Understand and keep up to date with the systems & applications used by Oracle;• Act as… Show more • Draft and process contracts documentation for Oracle license programs and Cloud Services;• Provide support for the sales force during negotiation stages in structuring the deals;• Ensure compliance with Oracle guidelines and policies (business practices, pricing policies, revenue recognition policies, migration policies, risk management, credit and current sales compensation guidelines);• Understand and keep up to date with the systems & applications used by Oracle;• Act as POC for new joiners and sales force;• Perform peer quality checks;• Contribute to the successful quarter closure;• Draft and process documentation regarding DPA and GDPR for Support and Cloud Services;• Create contractual documentation for Public Sector entities as per Portuguese and Spanish legal requirements;• Act as an internal trainer in new hire and upskilling programs; Show less

Bucareste, Romênia

• Research on unpaid invoices.• Maintenance of a positive relationship with customers and internal business partners.• Payment collection.• Raise and release of account credit hold and restrictive measures.• Invoice analysis and creation of disputes based on contractual terms.• Analysis of information to determine the best collection strategy to use.• Creation and usage of files needed for accounts in collection.• Credit hold raise and release.• Creation and… Show more • Research on unpaid invoices.• Maintenance of a positive relationship with customers and internal business partners.• Payment collection.• Raise and release of account credit hold and restrictive measures.• Invoice analysis and creation of disputes based on contractual terms.• Analysis of information to determine the best collection strategy to use.• Creation and usage of files needed for accounts in collection.• Credit hold raise and release.• Creation and sending of account statements• Carry out of collection and reporting activities according to specific deadlines and guidelines.• Research and resolution of payment discrepancies.• Account age and behavior analysis.• Investigation and resolution of customer queries.• Assistance with weekly and monthly aging and cash monitoring• Performance of quarter-end closing activities.• Creation of forecasts for cash collected and aging status. Process adjustments and write-offs. Show less

Bucareste, Romênia

• Daily working based on the manufacturer warranty policy and procedures.• Established and maintained productive relationships with partners, helping them improve their processes and procedures.• Reviewed every warranty repair order for completion, accuracy, and legibility, in accordance with the applicable policies and procedures manuals.• Determined and enter the applicable labor operation codes, failure codes, and other administrative data required.• Monitored key status as… Show more • Daily working based on the manufacturer warranty policy and procedures.• Established and maintained productive relationships with partners, helping them improve their processes and procedures.• Reviewed every warranty repair order for completion, accuracy, and legibility, in accordance with the applicable policies and procedures manuals.• Determined and enter the applicable labor operation codes, failure codes, and other administrative data required.• Monitored key status as diagnosis time, straight time repairs, etc.• Reported and investigated any abuses or fraudulent manipulation of warranty claims to management immediately.• Reviewed warranty claims and prepared cost deduction bills.• Contacts the appropriate warranty claims representative regarding any claims requiring special authorization or non-avaliable information.• Maintains a record of all claims submitted, returned, rejected, or paid and their current status.• Maintaining a minimum warranty claims acceptance rate of around ninety five percent and no more than fifteen days of warranty receivables.• Audit paid claims in order to assure their complete correction according to the company's policies and guidelines. Show less

Aveiro E Região, Portugal

Event planning and schedulingHR EvaluationFinding and communicating with new / existing clients.

Aveiro E Região, Portugal

Client communicationPrice list creationEnterview simulation

Aveiro E Região, Portugal

Evaluation manual creationRecruitment, selection and evaluation of HR

Master'S Degree, Business Administration And Management, General

Main university.

Master'S Degree, Business Administration And Management, General, Erasmus + For One Semester

Bachelor'S Degree, Business Administration And Management, General, Erasmus For Two Semesters