I am a project manager with a wealth of success in the direct marketing industry and database administrative services. Throughout my career I have led numerous teams and been the project lead on multiple assignments that delivered end results within stringent timelines. I have designed, programmed and installed applications that have cut overhead, streamlined processes, and improved overall performance. I have leverage my solid technical skills to bridge the gap between Business and Technical teams in order to clarify business needs and convey these requirements. Over the course of my career, I successfully adapted to the changing landscape of direct marketing and information management by upgrading technologies, web applications and governance processes that ultimately improve the quality of the customer data base and add to the bottom line. I have hired, trained, managed and developed marketing professionals. Experienced liaison, identifying, collaborating and enriching Client/Vendor relationships. Qualifications and Skills:Project Management, SCRUM, Agile & Waterfall Methodology, Business Strategy Support, CRM, Service Requirements, Information Management, Communication, UAT, Incident Response & Recovery, Client/ Vendor Relationships, EXCEL,POWERPOINT, SQL, Outlook, Process Development/Improvement, Troubleshooting, Problem Solving, Technical Documentation, Budgeting, Planning/Reporting, Team Leadership, and Supervision
Listed skills include Retail, Marketing, Leadership, Customer Service, and 46 others.