♦ Configures, maintains, and troubleshoots routers, switches, servers, and endpoints, ensuring networking courses meet schedule.♦ Escalates recurring problems with computer hardware and software to IT/department chairperson and works with affected departments to rectify issues.♦ Initiates, troubleshoots and tears-down video collaboration equipment (point to multipoint conference calls).♦ Supports instructors to facilitate students' classroom experience.♦ Assists students with coursework, exam preparation, and technical problems.

♦ Performed retail and inside sales for multi-brand, high-end home appliances, electronics, and furniture. Consistently exceeded monthly sales goals.♦ Established and maintained win-win relationships with potential and existing clients to expand continual business success.

♦ Partnered with multiple host stores to increase sales by offering flexiblepayment options through credit-building & lease-purchase solutions.♦ Trained and onboarded new hires, opened and closed stores, processed customerpayments while exceeding company sales objectives.